Tucker's Marketplace

As many other reviewers have said, this was a VERY disappointing dining experience for myself and the 2 people that came with me. I convinced them to come with me as Tucker's was good back in the day. They are now back in Ottawa and it was totally disgusting. EVERYTHING was cold. Roast beef was very salty. Server could not answer one question we asked. Limited items. The butter bowl for the buns has ONE knife in it that ALL the customers use. In this day & age --- how gross is that. ZERO gluten-free options in the dessert bar. And did I mention everything was cold?? I spoke to the Manager before we left and he "explained" that they know about the temperature issues and that it's an on-going issue. Really?? You know it's bad, yet you keep taking people's money?? Unlike previous reviewers, we were NOT offered a discount or a comp meal --- however, we were asked "to not let this experience scare us from trying them again". REALLY ?? A MANAGER told us this. Unbelievable. STAY AWAY from this place. There is a reason the place was practically empty at 6 PM on a nice sunny Saturday afternoon.