We had a great experience dining at Joey Rideau! Our food was delicious. Highly recommend the steak frites (this dish is also celiac safe, if you cannot have gluten). Our server Daphne was very kind and made sure that we enjoyed everything! We were celebrating our anniversary and it was lovely.
54 Byward Market Square, Ottawa, ON K1N 7A2, Canada
Accommodating Gluten-Free
Open LateCafeDeliveryTake AwayOutdoor SeatingKid FriendlyDessertsRestaurant
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Paul Marchand
Wonderful dessert place with many dairy free and gluten free options. We tried a great piece of chocolate cake. We also had a brownie and a piece of chocolate truffle cake. Yummy!
Amazing chefs they do gluten-free for celiac disease. Absolutely love this place had a great great brunch. Everything on the menu looks so good. I had the shot shashukah. It was absolutely amazing. I highly recommend this place. Ask for Joey great server.
What a gem! As someone who eats gluten-free and dairy (due to illness( it’s rare to find a place that delivers on both! and this restaurant exceeded all expectations. The curry was absolutely amazing: rich, flavorful, and deeply satisfying. You can tell everything is made with care and fresh ingredients. Friendly staff and cozy atmosphere made the experience even better. Can’t wait to go back!
Went for brunch, with a friend. Was awesome. Portions were great, food fresh, service friendly. Good selection of gluten-free options, but that could actually improve. Space is a really fun design too.
Positives:
Friendly staff and convenient location: The staff at Browns Socialhouse in downtown Ottawa were friendly and welcoming. The location was easy to get to from our hotel.
Delicious food: The food was very good, especially the burger (made with gluten-free ingredients!), tuna poke bowl, and fish and chips.
Areas for Improvement:
Flat beverages: Unfortunately, the fountain pop was flat, and they only had bottled drinks available. The server mentioned they have recurring problems with this. Similarly, the beer on tap was also flat, which was a letdown.
Gluten-free communication: I called the restaurant beforehand to inquire about gluten-free options. I was informed they have dedicated fryers for gluten-free items. However, upon arrival, the menu descriptions seemed to contradict this. It would be helpful if the menu could be more accurate regarding gluten-free options to avoid any confusion for future diners with dietary restrictions.
Overall:
Browns Socialhouse has the potential to be a great spot with its friendly staff and delicious food. However, some improvements in beverage service and menu accuracy, particularly regarding gluten-free options, would enhance the dining experience.
We booked weeks in advance the "backroom" for a friends 40th. Please do not look at their current website as it is completely inaccurate, not the same menu, no gluten free options, the "backroom" looks like a dingy basement unlike the picutres.
Location: This is about the only good thing going for them, they have a nice spot conveniently located right by a nice and affordable indoor parking lot.
Service: Non-existant. I wish I had taken pictures of how filthy the place was when we got there. Nothing was set up although we booked well in advance... My wife and I showed up before their staff did, that was our first impression, while waiting we also kept seeing rats in their trash outside that is just there in plain sight next to the outdoor dining areas, there is sandbags and garbage in what was possibly once an operational fountain. They didn't have anything ready, floors needed to be mopped, fruit flies everywhere, sticky tables.. another GUEST had to go and grab cutlery, napkins, glassware (which was dirty, but in a clean area (lipstick and wine smell on the glasses)), etc.. When the night began they brought wings and never cleared any table, it was filthy all night long, after we order their garbage pizza, they never cleared the tables, they never offered us water, we had to get up every time we wanted a drink and that too was limited, the bartender had 2 guests fighting over the last redbull, their beer taps didn't work, their POS machine didn't work, and the music wasn't working until 3 hours in.
Food: I know of a few guests that went to McDonald's on their way back home as the food was pretty bland and either burnt or under cooked. They had 1 heineken, stella and corona, you had to ask for a lime for your corona and seem to inconvience the barmaid. We ordered at 7:30 and I didn't get my pizza until 9:15.. 4 of us didn't get it until there.. the owners response was "people dont like eating past 9???" like are you serious? Your slogan under your "Backroom" sign says "Events venue" you can't even handle 20 people, what a joke.
Atmosphere: Based on pics and other guests previous experience, it sounded fun and like a great place, when we got there it didn't feel like the old place it used to be, not even close. Big fat 0 for atmosphere.
Take that 1 star because I'd give a 0 if I could..
AVOID AVOID AVOID AVOID unless you like eating fruit flies and garbage, and like waiting 2 hours for your sub-par pizza.
Amazing service from Laura and her team. She was extremely attentive to our gluten sensitivities and went above and beyond with her customer service.
Thank you Laura!
I recently hosted a surprise party for my mom at this restaurant, and I can't say enough about how wonderful the experience was! The service was top-notch, and the food was absolutely delicious. The canapés were perfectly timed, and the bottle of bubbly was ready as soon as my mom arrived.
A special shoutout to Maddie, our server, who went above and beyond. She spoke French fluently, which was a huge plus for our francophone guests. Maddie treated us like family, ensured that our gluten-intolerant guests had the right food, and even served my mom’s wine in a special glass she had for her 60th birthday. When my mom accidentally left the glass behind, Maddie kept it safe until she could come back for it.
Everything was just perfect. A big thank you to the team for making the event so memorable!
Wow wow wow!! What an amazing spot in the heart of byward market. Delicious authentic Mexican food. Some of the best tacos and quesadillas. Their different sauces are to die for. And then to top it off they have amazing delicious freshly made hibiscus tea.
The staff and service are second to none as well. Oh and of course lots of gluten-free options since they have corn tortillas for both the tacos and quesadillas. Highly recommended and will be coming again for sure.
Visiting from the states and stopped in for breakfast and the food was delicious. Definitely would recommend. Gluten free friendly. Mushroom omelette was delicious
We just hosted our parents 50th Anniversary in their private lounge area - it went so smoothly, the food was delicious, service was spectacular and our young children even loved the restaurant. They even had many gluten free options. We would no doubt make a return soon. Thanks again.
Nice enough place. The gluten-free bun on my berger was not the best. Thick cut fries were good as was the salad. And it was a little noisy, but I would go back
Excellent food and service, the best brisket I've had since visiting texas 6 years ago. Very helpful service, good awareness of my gluten intolerance when ordering food , and a fun selection of whiskeys for "dessert" . I definitely intend on coming back!
Take AwayDinnerLunchBrunchOpen LateMexicanCocktailsTacosDeliveryOutdoor SeatingKid FriendlyBar
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Steph Levac
Staff are knowledgeable about celiac. Alex - my server was so thorough when going through the menu with me and so thoughtful to check in and make sure I was feel good when we were paying up and getting ready to leave. A++ service
I recently visited Sidedoor and had a fantastic experience. The atmosphere was great, with beautiful decor and lighting. The service was top-notch, with our server Steph being very friendly, personable, and accommodating to my allergies. She even went out of her way to get a gluten-free/dairy-free dessert from the eighteen kitchen!
The food was absolutely delicious, with a great presentation and attention to detail. The fusion menu was very interesting and unique, and I loved every dish we ordered. The value was also fair and reasonable, especially considering the high quality of the food and service.
I highly recommend Sidedoor for anyone looking for a great dining experience in the Byward Market. Thank you to the entire team for an amazing evening!
Happened to stumble upon this place with my husband on a cold Friday evening, and had no idea what to expect. The food is excellent, and the staff are very kind, cordial, and accommodating of allergies (celiac disease and a dairy allergy). Highly recommend the mixed kebab platter, cooked in the tandoori oven! Thanks so much.
Awesome local coffee shop. Totally worth the 10 minutes walk from the core area. Highly recommend their breakfast wrap as well as their gluten-free fudge brownie!
Ember hit the mark in terms of an upscale location in the heart of downtown Ottawa. Welcoming and elegant. Food wasn’t cheap, but it was great value for what you pay. Almost all items on the menu can be made gluten free. Great selection of Negronis and other Gin cocktails, and big non-alcohol selection. Our server Stacy was knowledgeable and attentive and efficient. I would definitely recommend for a special occasion or a nice date night.
Staff were ok, too comfortable though, often squatting to chat at our table. Ignored our request to cancel a side order because it’s “just a lot of work to” and after we made the server aware of a Gluten allergy and requesting a lettuce wrap, he was served a fried burrito. All other food was terrible. Shrimp was cold and chicken was extremely dry. Waitress opening admitted that the steak is “really REALLY really” bad and the chimichangas were frozen. No compensation was offered and he was charged extra for the rice to replace the gluten in the replacement meal. Unfortunate situation.
Beautiful selection of steak and seafood. Offering pastas and appetizers, quite a large Raw Bar offering oysters shrimp cocktail crab legs ceviche. as well as handmade desserts. There gluten-free chocolate cake is to die for. Extensive wine list and knowledgeable bartenders. highly recommend to anyone traveling in the market or anywhere near that area Downtown.
What an awesome gem hidden beside the Art Gallery ! Dropped in for an evening drink, always have an Aperol Spritzer. Tonight we ordered a charcuterie board. I asked for gluten free crackers, unfortunately a lot of the meat on the board was super spicy:( I asked the waitress to replace it and she did gladly.
I do not believe it was mentioned on the menu, it would have helped to know.
As many other reviewers have said, this was a VERY disappointing dining experience for myself and the 2 people that came with me. I convinced them to come with me as Tucker's was good back in the day. They are now back in Ottawa and it was totally disgusting. EVERYTHING was cold. Roast beef was very salty. Server could not answer one question we asked. Limited items. The butter bowl for the buns has ONE knife in it that ALL the customers use. In this day & age --- how gross is that. ZERO gluten-free options in the dessert bar. And did I mention everything was cold?? I spoke to the Manager before we left and he "explained" that they know about the temperature issues and that it's an on-going issue. Really?? You know it's bad, yet you keep taking people's money?? Unlike previous reviewers, we were NOT offered a discount or a comp meal --- however, we were asked "to not let this experience scare us from trying them again". REALLY ?? A MANAGER told us this. Unbelievable. STAY AWAY from this place. There is a reason the place was practically empty at 6 PM on a nice sunny Saturday afternoon.
We went here for dinner and overall, it was a good time! A bit limited as far as gluten free options go (the salmon was ok but the crème brule is amazing). My husband loved the crispy chicken sandwich. The ambiance was nice but there was a shrill intoxicated person by the bar who was quite loud. Great server!
47 Clarence St. Unit 101-102, Ottawa, ON K1N 9K1, Canada
Gluten-free options
DinnerDeliveryOutdoor Seating
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Shantal Gonzalez
Shelly and Viggo were amazing they absolutely blew me away with their level of hospitality. I am a manager in food and beverage for a hotel and guest engagement is key to have that in a regular restaurant is almost never seen appreciated them truly how they went out of their way to bring me a gluten free cake and met every point of my silly questions and standards !!
Extremely rude staff. I asked about whether a pastry was gluten free. Her reply: “NO”. No explanation, just a subtext of eff off. I went back to the display case of different treats and saw it was written “blondies - GF”, so I go back to this cashier and order one. “We don’t have them.” Again, no explanation, extremely rude tone. I said “you don’t have them as in you don’t sell them or you don’t have them because you sold out?” So to that, she replies, with extreme annoyance: “we sold out. THATS why you don’t SEE THEM in the DISPLAY CASE.” I was in shock. I don’t know what I did to deserve this horrible treatment, but I will never go back to this coffee shop again. For the past fifteen years or so, this has been one of my favourite coffee shops. Today, that all changed. My mother and sister and her partner were there too and all felt the service was extremely negative and cold. My sister experienced a similar experience with a different cashier/barista working there today too, but I don’t want to write a review on her part. We are all just extremely disappointed with what’s happened to this place.
Celiac friendly
