Urban Market Neenah

I overall LOVE! A tad bit overpriced especially when we order and remove things it would be a great to reimburse for it. Like when I say no fruit there should be money off my order. There is a young man there that is always the kindest and most helpful. The girls tend to be a bit rude or maybe it’s shy? There is one older gal that was very rude, when ordering she makes you order a certain way, and makes rude remarks. Also went one time for gluten free waffles and they said they ran out which I thought why couldn’t you just make more? The last thing I will say is I WISH SO BAD they would not put the gluten free happy bellies inside the container with the gluten filled cinnamon rolls, it contaminates them so people that have celiac can’t eat them!

Five Stars ⭐⭐⭐⭐⭐ What a gem Urban Market is in downtown Neenah! From the moment we walked in, we were greeted with genuine warmth and hospitality. The staff was incredibly friendly and attentive—making us feel not just welcomed, but truly cared for. We enjoyed their gluten-free and dairy-free oat milk soft serve, complete with custom toppings that were as fun as they were delicious! The owners were present during our visit and took the time to introduce themselves and personally thank us for stopping in, which meant so much. Our son has some special needs, and bringing him into new places can sometimes be tricky—especially when he senses people are uneasy or staring. But not here. He was welcomed with open arms, treated with kindness, and even offered a couple of complimentary treats that absolutely made his day. We’re so grateful for the experience and can’t wait to come back. Urban Market, thank you for being such a bright light in our community!

We absolutely loved the carrot cake, best I’ve ever had and gluten free!!