Willows Kitchen & Wine Bar

The food itself is always inconsistent. Either too salty or not salty enough. The chefs themselves have poor hygiene standards either leaning on the same cutting boards, playing on their phones, that they cut steaks on. The kitchen itself is cleaned poorly and infrequently. Food will be left out at unsafe temperatures, Ie a bag of chicken strips being left out on a cart for the entire night while being used for the children’s menu. The cook on raw meats is always inconsistent. Most of their proteins come frozen while they charge the price that they charge, ex beef, salmon, tuna. I do not recommend eating leftovers from here as all of the food is prepared in advance, reheated to order, and if you take it home make sure to eat it cold as heating food more than twice can lead to temperature danger zones that lead to bacteria growth. The fryer is cleaned once in a blue moon, if the staff are really really bored. The front end staff do not have the support they need to provide the best customer service. Front of house will be waiting on back while the cooks just play on their phones. The plating of the dishes is fine. The portions are a little small for the price point. However you can get some beyond beautiful views when sitting on the deck. The restaurant is loud itself for how open it is. This place will be closing in may for renovations. They will be increasing their prices. Management is the problem and will continue after the renovation. This renovation will tackle the clogged drains due to improper oil disposal. Among other things. And a final note from someone who cannot have gluten. DO NOT EAT HERE. The pure amount of dangerous cross contamination for the gluten free dishes makes it laughable that they are considered gluten free. SAVE MONEY AND JUST GO TO DENNYS.

I'm glad there are gluten-free options on the menu. It was the reason I selected Willows Kitchen to meet a friend for dinner. I enjoyed the chicken wings from the Happy Hour menu. For my entree, I had the short ribs with pimento cheese polenta. It was all soooo good. My friend had salmon and she really enjoyed it, too. Will be back the next time I'm in Sedona.