Zizzi - Liffey Valley

Was there yesterday with a friend and her 6 year old daughter who is allergic to wheat and dairy. Properly allergic! I only ordered a starter of brushetta, my friend ordered a pasta dish and for her daughter, a gluten free, dairy free pizza. She was explicit about this. The server seemed aloof and unfriendly, like he hated being there and we were bothering him. The place was not busy, only 3 other tables in use at the time of ordering. After over half an hour, the pasta and pizza came but my food was nowhere to be seen. We had a different server now but it seemed the first guy didn't give my order to the kitchen. When my friend looked at her daughters pizza, it was clear it was not vegan cheese. We called the new server over and he could confirm that it was not vegan cheese so a new pizza was ordered. No apology given. He just took it away. I was still waiting on my food. My food eventually came, 45 mins after ordering. At this stage, my friend had finished her food but her daughter was still waiting for her pizza. Not only shockingly slow, disorganised service, the mess up with the pizza could have had serious health implications for my friends daughter. Even when I went to pay, the original server was at the til and he was rude and dismissive and walked away from me. The second server noticed this and took over and I paid the bill. No tip but they also took nothing off the bill for the serious issue of the pizza. No gesture of good will to take the drinks off or anything. This is my second time here and both occasions service was terrible. Will not be returning. A shame as the food was nice.

Super tasty (gluten-free) food and the service was great too! Thanks Dan :))

Wonderful experience in Zizzis Liffey Valley. I came with my coworkers for a staff dinner and we were met with a lovely warm welcome. I have a gluten intolerance which was accommodated well for by the kind Paulina, which I appreciate hugely as it is easy to feel excluded when it comes to food needs. I’ve always wanted to try Zizzis and I had a great experience so I will definitely be returning! Thank you