Enjoy stunning views of the waterfront while relaxing in a vibrant atmosphere, perfect for a sunny day out with great vibes and good music.
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YVONNE DOUGLAS-COLLOW
Was told they had a gluten free carrot cake. But when looked myself gluten free cake was on the same tray as wheat cake. When explained that now the gluten free carrot cake was not safe to eat as not kept separate. The staff was very rude. Do not eat there if you have an allergy. Not to be trusted.
A welcoming spot where attentive service shines and thoughtful meal preparations ensure a relaxing experience for all.
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Celia Salgueiro
As my 1st time as a customer, I wouldn't recommend it because of the pub service. It took 24 minutes from the time we were seated by the manager, and he left us the menus to a waiter acknowledging us. The waitress told me that no one told her about our table, so she apologised for the delay. The service was great. She also helped me to navigate the menu as I am gluten and dairy intolerant. Unfortunately, it only offers limited options, In my case, I couldn't have the cod fish with chips because it's cooked in butter. Instead, I shared a mix grill plater
I gave the service 3 stars because of the waiting time. And no, it wasn't busy at all. Only 4 tables.
The atmosphere was ok.
Enjoy a vibrant atmosphere with delicious dishes and standout cocktails, plus accommodations for various dietary needs make it a hit!
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Kye
An amazing restaurant with truly delicious food!! My partner is gluten-intolerant and around 80% of the menu is gluten free or can be made without using gluten. The burgers are delicious and I would highly recommend the wings as they were our favourite part of the meal!
Enjoy a cozy vibe with comfy seating, plenty of non-dairy options, and a menu that’s sure to please everyone!
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Beth
I had gluten-free toast with vegan butter (at no extra cost!!) which was delicious. My girlfriend had the small breakfast which she said was great. Various non-dairy milk options as well! I also had the gluten-free vegan flapjack which was honestly one of the best flapjacks I’ve ever had.
The prices were good and the owners were both very friendly!!
If/when we ever come back to Ipswich, we’d definitely go back here!!
Experience an inviting atmosphere with dishes crafted to impress, perfect for a memorable gathering or a cozy evening out with friends.
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Laura Hall
Had an amazing finish-off-last-prep-meal for 20 from these guys for a big family get together. All I had to do was heat and assemble really, but every last detail was supplied with simple clear instructions, like cut herbs and salad dressings, homemade foccacia and soft-boiled eggs to top the kedgeree. Had to accommodate gluten-free and veggie preferences but that didn’t stop it from being a real banquet. Everyone was blown away by the flavours and I nearly took the credit!
Enjoy unique goody bags after an indulgent afternoon tea, complemented by tasty cocktails and stellar service in a vibrant atmosphere.
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Helen Valentine
Never as a paying customer have I ever been spoken to in such a manner as Shane the restaurant manager did towards me this evening, on the evening of a birthday dinner for my partner!
We called him over to try to be helpful to advise him that our waitress should be advising people if something on the menu changes due to my gluten intolerance. We were told by her that the majority of the menu was already gluten free.
Therefore, to receive skinny fries when I specifically ordered the haddock because I wanted chunky chips without any warning prior seemed to me something the manager should be aware of, so that he could raise it with your waiting staff.
I can not believe how defensive Shane immediately became and not even an apology! He was not only defensive, but attacked me by stating that he thought I was “rather angry over some chips”! It was his attitude with no apology that got my back up, but then his defensiveness and him then telling me in a condescending manner “to not let it spoil my evening, it’s just chips” was just insulting. He kept going on and on, repeating the same defensive stuff, even though I just kept saying okay, okay several times in the hope he would just go away & eventually had to ask him to go. It was clear he was looking to antagonise me! With any customer complaint, an apology should immediately follow, especially when a mistake has be made by the staff! Rude does not describe how this manager conducted himself!
The food: it was ok, not 4 or 5 stars as the haddock was a small portion but tasted very fresh. The chunky chips looked better than they tasted. The desserts were okay but overall the food was not outstanding and we wouldn’t rush back even if you did take Shane out of the equation! I did appreciate the chef providing the white chocolate writing on the plate wishing my partner a HB but it didn’t change the upset caused. We had no drinks so total spent £72.
This experience with Shane’s approach and attitude completely spoiled not only our dinner but the entire evening for us! Had we had more time, as we were going to the theatre, I would’ve left there and then.
An email to higher management after stating that she was shocked to receive a complaint about Shane, who had been a valued member of their team the past 15 years, and concluded with the following: ‘We always strive to give the best customer service and hope in the future you will return to experience our usual high standards. I would be more than happy to assist with this reservation and include a gesture of goodwill.’
If the gesture of goodwill is on par with what she referred to in her reply as my partner receiving a “birthday dessert”, (which was a plate with white chocolate writing on it and 2 tiny miniature meringues with a single strawberry) then even if they offered dark chocolate on a plate saying ‘Sorry’, I don’t think I will be making a special trip from London to find out.
We ate here while visiting friends in the atea. Had a lovely meal 2 course from the set menu. I needed gluten and lactose free. They were happy to adapt for me and even provided a gluten free roll. 5 of us had meals and we all thoroughly enjoyed everything we had. I would definitely recommend eating here.