This place offers fresh, reasonably priced food with a great variety of options, including plenty of delicious gluten-free choices. The drink selection is impressive, with a range of refreshing beverages to complement the meal. The staff are super friendly and attentive, always going the extra mile to ensure a pleasant experience. The atmosphere is warm and inviting, creating the perfect setting for a relaxed meal. Whether you're stopping by for a casual bite or a longer gathering, the value for money is outstanding. Highly recommend this spot for anyone looking for great food and excellent service! ⭐⭐⭐⭐⭐
I had a very disappointing experience with the gluten-free pizza at this restaurant. The pizza I was served was undercooked and raw in the middle, making it completely inedible. Being hungry, I only managed to eat the wedges, but the raw center was unacceptable. When I raised the issue with the waitress, her response was incredibly dismissive. First, she tried to gaslight me by claiming that "this is how gluten-free pizzas are." As someone with celiac disease who has eaten plenty of gluten-free pizzas, I know the difference between a properly cooked pizza and a raw one. When I reiterated my concern, she made a snarky comment about how other people usually compliment their gluten-free pizza instead of showing any remorse or attempting to resolve the issue.
The poor service didn’t end there. There was no drink menu provided, which made ordering a drink unnecessarily difficult. I ordered a Coke but was served what seemed like a sugar-free version without any clarification—something I don’t enjoy. On top of that, our table by the window was uncomfortably cold, adding to the unpleasant experience.
I had visited this place before, and the gluten-free pizza was fine, which is why I decided to come back. Unfortunately, this time it was a complete letdown. The combination of raw food, rude service, and poor attention to customer comfort left me very disappointed. I won’t be returning anytime soon.
The Hall in China street has the best coffee in Lancaster! The range of coffee roasts and produce is spectacular! Very friendly staff and excellent service with occasional live piano and music gigs. Their dairy free coffee is exceptionally good and they have a big-sized super delicious gluten free peanut butter cookie that's a must try! The place is very nice and recent renovations added some uniquely organic and aesthetic interior decor elements fusing nature with a predominantly industrial style.
Nice cafe... I really enjoyed the cake. The food looks appetizing and they do have vegan and gluten-free options. The staff is really friendly and helpful and it's a very dog friendly cafe.
A beautiful place to eat healthily, just a minute's walk from the centre of town.
Super tasty food, many veggie and gluten free options. And friendly helpful service too.
Watch the world go by through the window as you devour your plate filled with healthy food!
It's been a while since we have been to this establishment. In fact it's been beautifully refitted since our last visit.
The service I found exemplary. Special mention to Karolina, who was very friendly, smiley and knowledgeable.
One of our party was gluten free and she was delighted to have a lovely pizza and a bottle of beer - both gluten free.
The atmosphere was great- even though the dining area was not full, it was still buzzing.
The only small gripe I have is the toilets the upstairs toilets have been closed. The toilets are just at the back of the restaurant. I gather from the men within our party that there toilets are not really adequate for the size of the building.
That said we will definitely go again.
Visited today for the first time and won't go again. Slow service just to get a cup of coffee. I've had meals produced faster. The coffee was nice but a bit on the expensive side. We were going to eat there but figured he a coffee took this long maybe we wouldn't bother. Not a great menu anyway. Didn't see any gluten free menus either. Table could have done with a wipe down as it still had marks on from last customer.Such a shame.
