Great energy inside and friendly super cheerful wait staff. The Gluten Free fish & chips was delicious, light crispy outside made with vinegar to keep it GF and a separate GF frier, moist very tasty fish inside. Heaven 💞 As a solo traveler, they took care to seat me in the best table in the room. :)
Highly recommended.
I feel obliged to leave this negative review as I have, now on multiple occasions after eating here, contracted horrendous food poisoning as a result. My partner also had this experience less than a year or so ago.
We also have had issues with family members gluten-free requests not being prepared properly and being contaminated.
The practices of the kitchen need to be looked into because something is not right, especially considering the type of food they are producing. How they are storing ingrediants and if cross contamination is introduced while cooking.
The serving staff were more than helpful and courteous, and the establishment was well decorated. It's a real shame.
When we walked in, there was a sign that said please wait to be seated. There was nobody around. We saw one man on his phone and laptop. He never looked up to say hello or sorry or be with you in one minute. He just stayed on his phone and never looked up. We waited about 10 minutes with nobody greeting us. I walked around to look for other staff member since he obviously couldn't care less about customers. I found the chef in the kitchen and asked does anyone work here, he said yes, him, oh but he's on the phone, so we waited another 5 minutes and another couple walked in and they too were shocked that nobody was there to greet us.
Once he got off the phone he finally seated us and he was pleasant. I think someone needs to teach him a thing or two about customer service.
We just ordered a burger and I ordered mine without bread because I'm allergic to gluten.
I must say the burgers were absolutely delicious! My compliments to the chef! We have had burgers from Netherlands, Brussels and now here in Queen's Head in the UK and it tasted amazing! The fries were great too, very fresh and crispy on the outside.
We used Rialto for catering on set as we were shooting a film in Dorking. The food, service and communication was amazing! They catered for all our dietary requirements including vegan, veggie, gluten free and other allergies. Couldn't recommend them enough! We had a very happy crew post lunch :)
We happened upon this venue after searching the local area for somewhere nice to have lunch. Arto offered a clean and friendly venue with plenty of capacity during the busier afternoon lunch period. The staff were exceptionally friendly, even on the phone before we arrived when we booked a table. Service was a little slower because it we visited during a peak time, but this didn't detract from the wonderful food. The menu catered for different food requirements (vegan, gluten free etc.), the portions were generous and full of flavour.
Second visit, just as good as the first. Cheerful, friendly and helpful service. Being coeliac, it was great to have a choice of 3 gluten free tasty treats.
LunchDinnerOpen LateDeliveryTake AwayPet FriendlyKid FriendlyIndianRestaurantCafeGrab & Go
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James L
Very enjoyable evening with food that was full of surprises. The decor is more cafe style and menu towards street food. The food was top quality, full of flavour, meat very tender. The menu items include a lot of twists on some original Indian classics. A nice choice of beers including a local Dorking Brewery XPA. Our daughter is gluten free and the waiter had perfect advice on which dishes were safe to eat. He was very knowledgable on dietary requirements.
Had a cracking gluten free, goats cheese, rocket, chili jam and (paid extra for) smoked trout. It was absolutely gorgeous, honestly, one of the best sandwiches I've had in a long time. Chef came to speak to me to ask exactly what I wanted. I even bought a jar of the jam!
A small place so limited seats!
Accommodating Gluten-Free