Arriving late is no problem here, and you can enjoy great dishes with a cozy vibe even close to closing time.
People are saying
View more
Vanj Espiritu
13 October 2024 tonight...
We reached White Spot at about 6 p.m. It was more than 30 minutes before someone took our order, and then we waited an additional 30 minutes for the food. When I asked the server if they were short-staffed, he mentioned that the kitchen was overwhelmed with takeout orders because of Thanksgiving.
As depicted in the photo, the presentation appears quite satisfactory; however, upon closer inspection of the carrot, you'll notice a bubbly and whitish mark. Additionally, the turkey was excessively salty. I inquired with another server—a very pleasant female individual "caucasian" —if the turkey was intentionally that salty. She offered to have it replaced. My server (identified as AK3280 on my receipt) mentioned it would be the same, as it would come from the same batch. Consequently, I requested a change, which took an additional 30 minutes. When I questioned the delay, he reiterated that the kitchen was overwhelmed with takeout orders due to Thanksgiving. My husband has already finished his dinner at this point.
By the time my food was served, it had already passed 7:00 p.m., I had already waited an hour. and have lost my appetite. After a few minutes tasting Spinach & Mushroom Fettuccine decided to have it to go. Again the container I requests have taken a long time.
Dining at a restaurant is supposed to be a stress-free experience. It would help if the server would have explained it better rather than expressing 'the kitchen is busy because of take out orders due to thanksgiving' it has given us an impression that restaurant cared more for the take out than the people that are dinning in. The restaurant were not packed and we as couple were pleasantly waited. Perhaps the company can train server to explain the situation better that it was handled. Not once did they return to offer water or drinks, nor did they apologize for the long wait for the food to be served.
We have been patrons of Whitespot for over 30 years, with the Kingsway location being our preferred spot. Perhaps your establishment could benefit from observing their approach to customer service. Unfortunately, the customer service at your location seems deficient, and the quality of the spinach mushroom fettuccine does not justify the price we paid. I requested the dish without salt and NOT gluten-free. When I inquired with another server about the bread, she clarified that it was gluten-free. I didn't pursue the matter further as I was too tired from the long wait for the simple meals I had ordered.
The receipt from the restaurant shows we left at 7:54:21 p.m. after waiting two hours for simple meals. I am disappointed and will not visit your establishment again; I prefer the Kingsway location. Today's visit to your location was unfortunately unsatisfactory.
Known for fantastic customer service, the place is a go-to for delivery, with helpful staff eager to assist with any questions or concerns.
People are saying
View more
Camille D
Super awesome customer service! I had a question about the gluten free crust, and the manager called me directly to help me with my question and was very friendly and helpful! We usually get delivery, and have had Alan deliver our pizza every time so far and he is so nice :)
Expect a mouthwatering experience with an incredible variety of piping hot pizzas that cater to every topping lover’s dream.
People are saying
View more
Sushma Gantla
Fresh Slice is an excellent pizza place that I highly recommend! The quality of their pizzas is simply outstanding, with a perfect balance of fresh cheese and delicious toppings. What I love about Fresh Slice is that the pizzas are always piping hot and ready to be devoured, and the flavors are simply amazing.
One of my favorite things about Fresh Slice is their wide variety of toppings. Whether you're a meat lover or a veggie lover, you'll find something that you love on their menu. They also offer gluten-free options, which is a big plus for those with dietary restrictions.
The staff at Fresh Slice is always friendly and welcoming. They're happy to answer any questions you may have about the menu and help you choose the perfect pizza of your taste. The service is always quick and efficient, so you can enjoy your delicious pizza without having to wait too long.
Known for great value, this spot offers impressive party trays that satisfy a crowd without breaking the bank.
People are saying
View more
Alexis desloges
Delicious!!!!!! I love their party trays, because the quality is good and the price is low. Make your mind for yourself and see the photo attached, a party tray for $36 it is enough for 3-4 persons. Every time I want the staff was nice, even though we asked questions about gluten and dairy products.
Very good, I recommend this restaurant for the quality of its sushi and their more than reasonable price. For example, I like their party tray for 3-4 people $36 (see attached photo). In addition, the staff is very friendly, they took the time to answer our questions related to food allergies… so I am very grateful to them.
Every time I fly into Vancouver I stop by here for atleast one drink if I have plans bit usually I come here for a few hours they are the nicest team ever, the food is a amazing (I am gluten free and jut turned to vegetarian so I have had there meat products) they have a great menu for either choices they so have a great gluten free bun for the burgers.. but if you have some time and want a nice place to visit they have a great patio as well as a very nice interior atmosphere! 10/5 stars