A lively spot perfect for families, offering a welcoming vibe, attentive service, and a cozy atmosphere, despite occasional noise from events.
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Lisa Guest
Excellent afternoon tea with friends. The hotel was extremely busy, but the staff were still really helpful and friendly. The food was delicious and even the gluten free food was lovely. The food was well present and fresh, you were even asked if you wanted more! You even had a good selection of teas, which is a great bonus. The hotel itself is very well appointed, good decor and clean. I would definitely return.
Vegan options shine, but double-check your order here as mix-ups can happen, leaving a bittersweet taste amidst great eats.
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Austin Mitchell
Terrible experience and very poor value for money. A family of 11 booked for lunch at 5pm on a Sunday. From the beginning we were told that a few of the starters had already run out. When it came to mains they also told us that 3 people needed to change their orders because they would run out of chicken. This is worrying as it was only 5 o'clock. With the mains changed we asked if they could at least honour the stuffing from the chicken option as they were made to choose beef. They said this was OK but then tried to charge for it at the end of the bill! 2 of the family are celiac so asked for gluten free options. Although the waiting staff did keep asking the chef if the items contained gluten, they should really be confident knowing this before coming to serve. When the gluten free options came, items had been removed and not replaced with an alternative but still charged the same price for the meal. The food in general was not great, served warm not hot and the portions were tiny! We were all expected to then share 1 bowl of veg and gravy between us. We all ended up with very little on our plates and in no way justified the price charged. Would not recommend or return.
The Shire Horse, 1 Hurricane Cl, Stafford ST16 1GZ, UK
Gluten-free options
HotelRestaurant
Ideal for a quick stop, featuring comfy beds, clean rooms, and a stellar breakfast with fresh options that impress.
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lois curragh
Just what we needed for a stopover. Staff very helpful. Beds very comfy and rooms clean. Breakfast was as good as you get anywhere. Everything freshly made and gluten free options available. Nothing was too much bother for restaurant staff.
Accommodating Gluten-Free