This spot offers a dedicated gluten-free kitchen with strict cross-contamination protocols, led by an owner who understands celiac disease personally. The knowledgeable, caring staff ensure a safe and reassuring environment for gluten-free diners.
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Nicole Gagnon
Attention to all my GF friends and fellow Celiacs - I can’t recommend this Gondola Pizza location enough. I never would’ve imagined the service and assurance that I received from them. I placed an order online and in the notes, put that I was celiac. Within 5 minutes, I received a phone call from the owner explaining that he is also celiac and that he will personally make my food! He also threw in some gf chicken tenders for me to try and I’m so glad that he did, because they were delicious!! Just having the opportunity to feel normal ordering delicious delivery pizza, is like a dream. Thank you for all the options on your GF menu, and more importantly keeping me safe! Appreciate you, Gondola!
This spacious restaurant offers a cozy lounge and vibrant patio, creating a welcoming atmosphere for gluten-free diners. The friendly, knowledgeable service helps navigate a menu with a good selection of gluten-free options, making it a comfortable spot for diverse tastes.
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Mika Abby Adams
I've ordered from Frankie's a few times and it has always been delicious! My last experience with them was above and beyond however: I have a gluten allergy and after a mixup when ordering through doordash a gluten version of my order was sent with the courier.
Frankie's realized this and called me to correct the situation before my original order had even arrived! At no extra cost and without my needing to ask they prepared the proper dish and deliveries it to me directly. This was on a Saturday night, but despite how busy restaurants are on weekends my replacement dish arrived literally within 5 minutes of my original order.
I have not received this level of professional care from a restaurant in years and cannot praise it enough. If you are gluten intolerant and gunshy about eating out as a result, I can personally say that their gluten free alternatives are delicious and the staffing really truly cares about it as well.
Thanks, Frankie's!
Step into a charming space where Manitoba antiques and a vintage trolley car create a warm, nostalgic ambiance. The attentive service and dedicated gluten-free menu ensure a comfortable, safe dining experience for those with gluten sensitivities.
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Rick Borchert
Always good food and good service. Pretty good options for gluten-free, but I sure wish they'd make the spicy meat sauce gluten-free.
This spot offers a dim, lounge atmosphere perfect for relaxing while enjoying careful gluten-free meal preparation. The attentive service ensures safety for those with gluten allergies, making it a top choice for gluten-free dining in a welcoming setting.
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Alexander Grant
A Mixed Bag with a Strong Finish
We recently visited Santa Lucia Pizza with a party of nine—my parents, my wife, our three kids, two friends, and myself. Our plan was to arrive around 5:30 PM, with my parents getting there early to secure a table and place our order so the food would be ready by the time the rest of us arrived. Unfortunately, the visit got off to a rocky start.
Upon arriving early, my parents requested a table for our full party. However, they were told by a female manager that, due to company policy, they could not be seated until everyone had arrived. While we understand that some restaurants operate this way, the situation could have been handled more professionally. The restaurant was far from full at the time, yet my parents were made to wait for more than 10 minutes with no accommodation or courtesy extended.
When we did arrive, my dad was still speaking with the same manager, who responded to his concerns with a rude tone and dismissive attitude. Instead of offering an understanding ear or solution, she made a pointed comment about how this situation could have been avoided if we had made a reservation—essentially placing blame on my father. As someone who has worked in the service industry for years, I found this incredibly unprofessional.
To make matters worse, when I went to the host stand to ask whether gratuity would be automatically included for our large group, I overheard this same manager speaking about my dad to the hostess—clearly referencing him in a less-than-respectful tone. That kind of behavior is absolutely not what you expect from someone in a management position, especially in hospitality.
Thankfully, the experience took a turn for the better once we were seated. Our server, Carly, was a breath of fresh air—warm, bubbly, attentive, and professional throughout. She took the time to ensure all our needs were met and brought a sense of ease to the table, especially after the rocky start.
A special shout-out goes to Danic, a male manager who came out personally after we informed Carly that my wife has celiac disease. He reassured us that her meal would be carefully prepared and took time to explain the steps the kitchen would take to ensure her safety. His personal attention and thoughtful approach were greatly appreciated and went a long way in restoring our confidence in the restaurant.
I called later in the evening just to let Danic know he and Carlly did a wonderful job but was was first met with the female manager who again shared a very aggressive and short tone with me. Once I talked with Danic he was so personable and grateful for the call.
In the end, while the beginning of our evening was marked by disappointment and frustration due to the behavior of one staff member, the dining experience itself—thanks to Carly and Danic—was very positive. The food was great, and the service (once we were seated) was excellent.
Final Verdict:
⭐️⭐️⭐️☆☆ (3/5 stars)
Santa Lucia Pizza has potential and some standout staff members, but their customer service—especially from management—needs improvement. A more respectful and empathetic approach from all team members would have made this a 5-star experience.
This cozy spot with rich red walls and unique artwork offers a relaxed and welcoming atmosphere ideal for gluten-free diners. The staff is exceptionally accommodating, providing detailed recommendations and modifying dishes to meet gluten-free needs, ensuring a comfortable and friendly experience.
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Kayla Penner
Absolutely amazing!!! I do not say that easily with Italian places. I am super picky but wow!! Everything we had there was a 10/10! My husband has celiac and they had a ton of options for him, which is the main reason we decided to try it. That was a real treat for him to have more than 3 options!
This intimate Italian eatery offers a warm, cozy atmosphere enhanced by dim lighting, creating an inviting setting for gluten-free diners. The attentive staff ensure clear communication about gluten-free options, making it a thoughtful choice for those with dietary needs seeking authentic ambiance.
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Rebecca
A very nice restaurant with fantastic service and great knowledge of celiac disease and gluten free options.
The food was delicious and the service was exceptional.
The restaurant itself is quite dark and feels more appropriate for dinner than lunch. We look forward to visiting again.
This cozy spot features an airy rooftop patio that enhances its warm, authentic Italian vibe, perfect for enjoying gluten-free options in a comfortable setting. The friendly service and inviting ambiance make it a great choice for gluten-free diners seeking a memorable experience.
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Kelly Leechee
Never again.
Server was outstanding.
Manager...not so much.
Why put out voucher for 15 dollars off of your meal then don't let you use them?
I got a voucher from a friend went to have lunch and when finished the manager wouldn't honor it.
When I asked the server she looked into it and was even puzzled.. the manager said not till next year.
We both asked where does it say that on here..
He said the person who bought the gift cards would have been told that... How the hell am I supposed to know that? Lol.
Server even agreed it was wrong. But I'm not going to fault her for that..
The gluten free pizza was mediocre at best.. .
Pizza hotline makes a better one for sure. But I won't be going back here. Il go to Bellisimo or Frankie's instead. Their people are always awesome ...
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This charming Italian eatery offers a warm, family-like vibe with novelty decor and murals that create an inviting atmosphere. The cute patio and lively street-side band enhance the experience, making it a welcoming spot for those seeking a gluten-free friendly environment.
This inviting spot offers a warm, welcoming atmosphere with a friendly neighborhood feel and a classy dine-in vibe. The attentive service and comfortable outdoor patio create a pleasant setting for those seeking a gluten-free dining experience with thoughtful accommodations.
This spot is a haven for gluten-sensitive diners, with meticulous care to avoid cross-contamination using separate utensils. The excellent service and attentive staff ensure a safe, welcoming atmosphere for those with celiac or gluten allergies.
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Clinton Kaminski
This pizza is awesome. I am celiac and to find a place that is aware of celiac issues was great. When I called he assured me that there was no cross contamination and that not only was the the pizza safe he also had chicken fingers!. They were so tender. I recommend anyone who is gluten sensitive or celiac to try this pizza!
This intimate restaurant offers a cozy lounge atmosphere with a lively playlist, perfect for those seeking a gluten-free dining experience. Attentive service and a private room for gatherings enhance comfort for guests with gluten intolerance.
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Cynthia Smith
Our table had a Mediterranean gluten free pizza, the Feta salad and Caesar salad with chicken and Sorrento salad. Bread comes with the meals and was tasty. Service was attentive, quick and helpful, taking care of the person who is Celiac.
This hidden gem is perfect for gluten-free diners, offering the best gluten-free pastas in the city and a friendly, excellent service that enhances the dining experience. Its welcoming atmosphere makes it an ideal spot for those seeking gluten-friendly options with great value.
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Nathan Penner
Food was great including gluten free.excellent service.
This intimate Italian spot offers a cozy, friendly atmosphere with a beautiful patio, making it a great place to dine for those seeking gluten-free options. The staff is knowledgeable and the service attentive, ensuring a celiac-friendly experience in a lovely setting.
This spot features a cozy, intimate atmosphere with a modern, relaxed vibe and a dimly lit, buzzy setting ideal for conversation. The attentive service complements the experience, though it is not safe for those with celiac disease despite offering gluten-free options.
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Garrett Elias
I've been coming here for years, but was recently diagnosed with celiac disease. Based on their website mentioning gluten free options and some positive reviews about their gluten free offerings online, I went recently.
Atmosphere was top notch as always. Dimly lit in evenings and very intimate. Loud, but still possible to hold a conversation. Serving staff were great besides their knowledge of the gluten contents on the menu.
The food was delicious, including their gluten free crust, but despite ordering gluten free I had a reaction to gluten following my meal. This restaurant is not safe for those with celiac.
This lively spot offers a cozy, lounge-like atmosphere with dim lighting and comfortable seating, perfect for enjoying gluten-free options. The attentive staff provide helpful suggestions, enhancing the welcoming vibe for those seeking gluten-free dining.
This intimate, quaint restaurant offers a romantic and cozy atmosphere that feels exclusive even on busy nights. While it does not accommodate gluten-free needs, its warm ambiance and inviting setting make it a notable spot in the area.
This inviting spot offers a cozy atmosphere perfect for gluten-free diners, with a welcoming setting ideal for families and couples. The top-notch service enhances the experience, making it a standout choice for those seeking a safe and enjoyable gluten-free dining environment.
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chantal brochu
The cheeseburger pizza was the best pizza I have ever eaten in my entire life. I have been celiac for over a decade and this was the most amazing pizza I have ever eaten. The toppings were fresh, crust was phenomenal, service was top notch. It was so good, I went back for a second time during my stay. If you’re looking for a solid place, check it out. You will not be disappointed!
This eatery offers a welcoming atmosphere with friendly service and a spacious setting perfect for those seeking gluten-free dining. Its authentic Italian ambiance complements the thoughtful accommodations for gluten-free guests, ensuring a comfortable and satisfying experience.
This spot offers a welcoming atmosphere perfect for those seeking gluten-free options, featuring an amazing gluten-free crust that stands out for its quality and affordability. The fresh ingredients and flavorful toppings make it a must-try for gluten-free pizza lovers.
This Italian eatery offers a pleasant atmosphere supporting allergy awareness with attentive, friendly service that ensures a stress-free dining experience. While gluten-free options are limited, the staff's care and the welcoming setting make it a considerate choice for gluten-sensitive diners.
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Frank D
The manager made sure the food would be gluten-free for my wife. Made for a stress free supper for us.
This quiet spot features a large back section ideal for family gatherings, creating a cozy atmosphere perfect for friends and family. Guests appreciate the welcoming setting, making it a great place for group dining with attentive service aware of gluten-free options.
This old-school spot offers a quiet, casual atmosphere with wood-paneled ceilings, perfect for a relaxed dining experience. Guests with gluten sensitivities will appreciate the attentive service and the availability of gluten-free options that accommodate dietary needs.
This intimate spot features a beautiful, cozy patio with a calm, casual vibe perfect for a memorable night out. The friendly and caring service enhances the experience, making it a welcoming place even for those with gluten intolerance.
This cozy spot offers a small, quiet seating area that fosters a welcoming atmosphere ideal for those seeking a gluten-free dining experience. The restaurant is very clean and provides attentive service, ensuring a comfortable and safe environment for guests with gluten sensitivities.
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Patricia Brandt
Gluten free pizza crust was so hard it was like eating biting cardboard the last 2 times we ordered. All food that was no. Gluten free was delicious (as per rest of the family)
This spot is a haven for those with celiac, offering a deep understanding of gluten cross-contamination that ensures safety and peace of mind. The attentive, knowledgeable service reflects a strong dedication to customer safety and quality, creating a completely safe and satisfying experience.