With a cozy vibe and attentive service, this spot stands out for its unique customer care and special touches that elevate the dining experience.
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Daphne Skinner
Lovely food, attentive staff who catered brilliantly with my coeliac granddaughter. I’m impressed with the range of gluten free food your restaurant offers. Thank you.
I went here with my husband prior to going to a gig in Shrewsbury. I had been a year or so previously and knew they were gluten free friendly.
Firstly the service was dreadful. We were left sitting at our table for some time and eventually had to chase around to find someone who was willing to take our order. The starter arrived within a reasonable time, but there was a 40 minute wait for our pizzas. Again we had to chase around to find someone to ask about our meal. Eventually we were told they would put our pizzas in the oven as soon as the next lot came out. The pizzas eventually arrived, but at that point we were already late for the gig and knew we would miss a good part of the concert.
My husband said his pizza was OK, however my gluten free pizza was awful. The base was really soggy and tough. It was so dense and leathey in texture that I could not cut it. It tasted like sawdust and looked undercooked. No one asked us if our meals were OK and we could not find anyone to complain to. As so much time of our time had been wasted, eventually we quickly paid and left.
I was very disappointed in both the food and service and will not go back to Pizza Express.
With a cozy vibe and authentic Italian dishes, this spot captures hearts with superb service and great recommendations for your next meal.
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Jennifer Wadhams
Last night was my third dining experience with Osteria and it was truly incredible. The staff were amazing and as always, the food was delicious. Two of us had one of their pizzas and the other 2 had other dishes. They too were very happy with their selections. We also had starters and everyone loved what they chose. I had the calamari and it truly was the very best I've ever had. Two of us also had desserts. The lemon cheesecake was divine!
I tell all of our customers who are visiting Shrewsbury and looking for dinner recommendations about Osteria and I tell them all it's the best pizza I've had since we returned from our honeymoon in Italy in 2016.
For those with food allergens, I know how scary it can be to eat out. My husband is coeliac and we struggle to find restaurants with proper protocols to limit contamination. When I enquired about their protocols I was thrilled to learn how seriously they take food allergens and the lengths they go to limit possible contamination. I was also impressed by their menu selections for those with a gluten allergy. Most restaurants have a limited selection of gluten-free options. He has now eaten with them twice and has not experienced any of the symptoms he experiences when he has been contaminated at other restaurants.
Perhaps the best praise I can give them is to say that if they ever close their doors I think all of Shrewsbury will go into mourning. Between the incredible staff, the cosy atmosphere and the authentic Italian food they serve, I can't think of any other place I would rather take friends for dinner.
Super little restaurant. Always avoid the chains and it usually pays off. Great, friendly staff and a comprehensive menu, most of which is available as a gluten free option. Made my 50th birthday trip to Shrewsbury even more special.
Charming Italian spot with delicious dishes and unique monthly specials that keep guests coming back for more.
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Freya Swain
My partner has celiac disease so finding a good Italian place has been hell, but La lanterna is a good send. La Lanterna offers all pasta mains bar the lasagne and the cannelloni as gluten free, including their monthly specials. They also have a gluten free bruschetta. The staff are amazing and so accommodating. And the food is to die for.
Excellent service and food from start to finish. Patricia patiently answered my queries in the email prior to the booking as I was trying to get a gluten and dairy free menu offering for my partner. She went above and beyond - she thought of a specific menu and shared with me the choice between 4 and 6 course. The food and ambiance was great, she even came out to say hello which was a nice touch as it was also our first meal out in about 6 months!