I love the gluten free cakes and get them frequently. I have celiac disease and these are my favorite!! I placed an order for the new lemon raspberry flavor. When I went to pick up my order I asked for extra icing to be added. It didn't offer that option on line when I purchased it. The lady at the register was very rude and insisted it had given me the option. Then, told me to just come in instead of purchasing on line. They are only available til next week, that's why I ordered it. I was willing to pay for extra icing. She was rude and short with me.