***Not Gluten Allergy Safe***
I was really looking forward to dining at Oli’s, but unfortunately, our experience was disappointing. We had a 5:15 reservation and requested a booth upon arrival. Despite every booth in the restaurant being open, we were told we couldn’t have one because we were only two people. This was confusing since we were seated at a four-top table anyway.
As someone with a gluten allergy, I asked for a gluten-free menu, only to be told they didn’t have one because they weren’t printed. The server then recommended a vegan stack and a vegan flatbread—neither of which seemed to be truly gluten-free according to another server. I really don’t think he knew what a gluten allergy was. When I asked if someone more familiar with gluten allergies could assist, another server came over but was unsure about several items and had to check. Meanwhile, our server nearly spilled a beer on my husband as he was pouring a bottle into the glass. Luckily, most of it ended up on the table.
When the staff member returned, I was first told I couldn’t have the lemon butter but then later told I could, which made me uncomfortable about the accuracy of their allergy knowledge. At that point, we decided not to eat there. It’s disappointing that in 2025, a restaurant doesn’t have clearly labeled gluten-free options or well-trained staff to assist with dietary restrictions.
I hope Oli’s considers improving its approach to food allergies and guest accommodations. Clear menu labeling and better staff training would make a big difference in ensuring all guests feel safe and welcome.