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Department Stores

Finding a cafe tucked inside a department store that feels like a destination rather than a tired break room is a struggle.

Based on 530 Opinions
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Updated April 2026
01
Macy's image 1
Macy's image 2
Macy's image 3
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Department store

Spacious department store with polished white marble floors and a clean, comfortable atmosphere. Offers three floors of diverse products including clothing, makeup, shoes, and household items. Features an in-store Starbucks and attracts shoppers seeking a wide range of brands and frequent deals.

Coffee here stands out with exceptional quality that surpasses common chains. Friendly service adds to the experience, making the cafe a notable spot for a good cup.

Staff like Iantha provide exceptional help. The store offers good prices and carries well-known brands.

People are saying

"I found this department store to have a great variety of products and brands."

"The service at this mall is outstanding and personalized."

"The Cafe staff, especially Lanise, offers such kind and helpful service."

Good to know

1

Free parking is available behind the store on West Alabama street.

2

Expect difficulty finding parking during weekends at Macy's.

3

Macy's has three floors dedicated to different categories: women's, men's, and home goods.

02
Cafรฉ at Saks image 1

Small cafรฉ tucked away on a second-floor corner offers a tranquil atmosphere with elegant decor and a brilliant 5th Avenue view. It attracts shoppers seeking a quiet spot to relax with high-quality coffee, desserts, and wine after browsing nearby stores.

Customer service stands out with incredible attention to detail and service that is second to none. The cafe feels like a small shop with a few seats, reflecting a downsized, more intimate setting.

Luxury defines the department store with its refined cafรฉ offering a relaxing dining spot inside. The store stands out as the most luxurious in the city, hosting the only cafรฉ option within its walls.

People are saying

"I found the coffee here to be the best I've ever had."

"The department store cafรฉ offers a tranquil, elegant spot to unwind."

"The cafe staff always greeted me with a warm, welcoming smile."

Good to know

1

The cafรฉ is located on the second floor of Saks Fifth Avenue.

2

Expect a 25-minute limit on table occupancy during peak hours.

3

A medium latte costs $10, and a small muffin is $7.

03
Saks Fifth Avenue image 1
Department store

Department store offers luxurious atmosphere with spacious layout and designer merchandise across many floors. Exterior features impressive light shows and elegant decorations that create a festive vibe. Shoppers find unique brands and a stylish, well-organized environment throughout.

A hidden coffee shop on the perfume floor offers a quiet spot away from crowds. The cafe on the second floor serves a great macchiato and quick sandwiches, though it can get very crowded.

Luxury defines this department store with a vast selection of niche brands and top designers from around the world. The cosmetic department and sublime shoe floor stand out as key highlights.

People are saying

"The service here is truly luxurious, with attentive staff and stunning packaging."

"I found it to be an elegant and opulent department store."

"I found the cafe here to be excellent and a lovely place to take a break."

Good to know

1

Saks often hosts exclusive events and promotions.

2

Returning items in-store provides a faster refund than returning by mail.

3

If they donโ€™t have an item, they can always get it in a few days for store pick up or home delivery.

04
Nordstrom image 1
Department store

Department store combines spacious, stylish design with a subtle luxury vibe and well-organized layout. Energy levels vary from very quiet to lively, supported by amenities like lounges, bars, and coffee shops. Offers a broad range of clothing from high-end to affordable, with a welcoming atmosphere for dogs and non-shoppers.

Fresh, locally sourced food stands out at the cafe, with options like the Cilantro Lime Chicken Salad. It offers a solid spot to grab coffee or meet up before or after events downtown.

Offers a long-established department store experience with major brands and excellent quality products. The store captures the feel of classic department store shopping with attentive customer service.

People are saying

"I found high-end brands like Chanel and Louis Vuitton inside."

"The department stores have the most friendly and helpful employees."

"I loved the Cafe; the food was fresh and delicious."

Good to know

1

Parking is available, but it can be difficult due to the downtown location.

2

Nordstrom has a good return policy for gifts, making returns easy.

3

The store offers a wide selection of designer brands and high-quality products.

05
Printemps New York image 1
Department store

Department store blends Parisian elegance with modern design in a spacious, artfully curated setting. Multiple bars and cafes offer diverse refreshments, creating a relaxed yet sophisticated atmosphere. Visitors find a sensory experience that balances luxury with welcoming charm.

A cafe offers a relaxed spot with little wait, serving lattes and pastries. It includes a champagne bar and cocktail options alongside casual food.

The store feels like a fashion museum with its exotic, eclectic merchandise and pioneering layout. It offers a refreshing, inviting setup that stands apart from typical department stores.

People are saying

"It's a luxurious experience, like stepping into a curated blend of elegance and energy."

"These department stores are visually stunning with beautiful interior design."

"The Cafe's Haitian chocolate is delicious hot and iced."

Good to know

1

The restaurant at Printemps New York opens on 2/17/25.

2

There is always a new collaboration, concept, or pop-up at the store.

3

Happy hour is available after shopping, but check the timing.

06
Neiman Marcus image 1
Clothing store

Large department store offers a quiet and luxurious atmosphere with spaced-out shops and a top-floor cafe serving tasty popovers. The store features high-end brands and niche luxury fragrances, creating a relaxing shopping experience with generous samples and attentive service.

Located on the top floor, the cafe offers a wonderful little gem atmosphere with tasty popovers and an awesome lunch menu.

Offers a slightly larger selection of high-end brands than nearby stores with a very large, updated layout typical of luxury department stores. Staff provide admirable service and the store maintains high standards of cleanliness.

People are saying

"Isabel gave me an amazing facial, tailored to my skin concerns."

"I found it to be a luxurious department store with a quiet atmosphere."

"The Cafe's popovers were really tasty."

Good to know

1

Reservations are recommended for spa services to ensure availability.

2

The cafe on the top floor offers a unique dining experience with a view.

3

Neiman Marcus does not allow returns of online purchases at their physical store.

07
Bergdorf Goodman image 1
Clothing store

Upscale department store with elegant interiors and curated designer galleries creates a luxurious shopping environment. Restaurant overlooking Central Park and unique window displays add to the refined atmosphere. Space combines old world charm with contemporary fashion and art.

The cafe on the top floor features walls adorned with letters from Jackie Kennedy and has a super cute vibe. Making a reservation for drinks there is recommended. The Beauty Level Cafe offers great lunch options and the cafe at Bergdorf Goodman serves excellent fare.

Upscale and elegant atmosphere defines this department store, featuring a vast range of luxury brands. Shopping here is convenient and tailored for those with deep pockets.

People are saying

"The personalized consultations here feel thoughtful and approachable."

"I found this department store to be the best in New York."

"The cafe's food was excellent and the ambience was pleasant."

Good to know

1

Visitors should start exploring from the ninth floor and work their way down.

2

Bergdorf Goodman has a strict no-return policy for clothes that don't fit.

3

Customers must return shoes in person to the NYC store for inspection to be eligible for a return.

08
Nordstrom NYC Flagship image 1
Department store

Large, open department store with spacious fitting rooms and multiple bars and restaurants, including a hidden rooftop bistro. Atmosphere feels easy and breezy with live DJ music enhancing the shopping experience. Decor is elegant and inviting, featuring creative window displays and fresh floral accents.

A cafe inside Nordstrom offers a spot to relax and grab a bite during shopping. It features a simple setup with familiar cafe options.

Offers quality products not commonly found in average department stores. Shopping feels smart and convenient with a joyful atmosphere unlike typical department stores.

People are saying

"The staff at this Footwear Store are patient and offer thoughtful suggestions."

"I found a cozy coffee cafe on the lower level."

"The salesperson Giselle made it a great, welcoming experience."

Good to know

1

Nordstrom does NOT accept any returns on ANY designer items, which includes shoes and handbags.

2

The happy hour offers reasonably priced cocktails.

3

Santa Shows at 2 PM and 6 PM feature genuine snowfall and a merry crew from the North Pole.

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