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Guide to Illinois

Department stores

Made for those who prefer the tactile experience of browsing a department store to the impersonal nature of online shopping.

Based on 518 Opinions
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Updated May 2026
01
Von Maur image 1
Von Maur image 2
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Department store

Classic department store offers a nostalgic atmosphere with piano music enhancing the experience. Shoppers enjoy quality, fashionable merchandise and unique brands. Easy returns and alterations add to the pleasant shopping.

Offers a classic department store feel with a nostalgic shopping experience. Stands out as one of the few remaining stores with that old school mall anchor vibe.

People are saying

"I felt nostalgic for this old school department store."

Good to know

1

Easy returns are available for all purchases at Von Maur.

2

The alterations department offers quality tailoring services for clothing.

3

The store features a well-organized layout for easy navigation.

02
Dillard's image 1
Department store

Department store shines with decades-long presence and helpful staff. Offers quality merchandise including formal upbeat clothing. Pickup area can confuse due to unmarked doors on maps.

A department store with a long history offers a wide range of products but sometimes lacks full stock of specific items. It stands out for its decades-long presence and consistent brand identity.

People are saying

"I found name brand clothing and shoes at these department stores for a decent price."

Good to know

1

Dillard's entry and exit doors are not labeled on Google Maps, causing confusion.

2

Ride-sharing pickups can be difficult as drivers go to the main mall address.

3

Dillard's offers name brand clothing, cologne, shoes, bags, and home goods.

03
Macy's image 1
Department store

Massive multi-level space offers a wide range of items across many categories. Spacious layout and well-organized sections create an inviting shopping environment. Convenient multi-storied parking ensures easy access for shoppers.

Offers a full-fledged shopping experience with tons of items across many categories. Provides a wide range of choices typical of an old school department store.

People are saying

"This department store has tons of items I might need."

"The makeup store staff offer expert advice and help find the perfect lipstick."

"I found good quality women's clothing at great prices."

Good to know

1

Macy's has a strict return policy; no returns if tags are cut off.

2

Expect crowds during weekends, making it hard to find specific items.

3

Parking is ample and easily accessible near the mall.

04
Nordstrom image 1
Department store

Massive women's shoe department anchors a clean, well-organized space with high-end luxury and designer variety. Two refreshment spots include a small bar and a sit-down area with TVs near the men's section. Offers a smooth shopping experience and convenient online order pickup.

Offers a smooth shopping experience with no issues. Stands out as a great department store and a favorite choice for many.

People are saying

"This place is Baby-Friendly; the staff makes choosing gear easy."

"The makeup staff are professional and extremely helpful."

"The department stores here have associates with great fashion sense."

Good to know

1

Parking is accessible only from level 1; level 2 leads to the mall entrance.

2

Credit cards and mobile payments are accepted, but cash is preferred for small purchases.

3

Expect busy weekends; arriving early is advisable to avoid long wait times.

05
The Walnut Room image 1
American restaurant

Dining room features historic decor and a stunning Christmas tree that creates a magical vibe. Fairy princesses add a whimsical touch while guests enjoy Michelin-star quality food at affordable prices. Shoppers hear classic Christmas tunes by Dean Martin and Frank Sinatra.

Decorated windows stand out as the most impressive feature since Macy's took over. A luxury restaurant operates in the back, offering Michelin-star quality food at $15-20 entrees, while shoppers enjoy Christmas music by Dean Martin and Frank Sinatra.

People are saying

"The holiday atmosphere and the Great Tree are just stunningly gorgeous."

"The salads here are a cherished part of Chicago's history."

"The department stores here have a festive Christmas vibe with crowds for the tree."

Good to know

1

Reservations are required for holiday dining at least two months in advance.

2

The Walnut Room hosts a popular drag brunch every Sunday at 11 AM.

3

Parking costs $28 for three hours, so plan accordingly.

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