Credit union shines with excellent benefits and a trustworthy reputation. Staff greet you immediately and offer friendly service. Members often praise the high satisfaction and clear answers from tellers.
Staff greet you immediately and provide knowledgeable, friendly service. Bank tellers answer questions clearly and help with adjustments or additions every visit.
"The bank staff were so nice and helpful."
Good to know
Credit Union ONE offers a variety of financial services including loans and savings accounts.
Online banking services are available for easy account management.
ATMs are accessible 24/7 for cash withdrawals.
Facility offers drive-thru ATM for privacy and quick access. Staff provide local support with a family-like feel, engaging members in community events. Bank services include personal loans and mortgage assistance with helpful, consistent staff.
Bank tellers handle everyday needs like personal loans, credit cards, and mortgage loans efficiently. The bank manager and staff provide consistent, helpful service.
Good to know
The building has easy access to a tidy parking lot and a drive-thru.
The drive-thru ATM is located at the back of the building for privacy.
The facilities are neat and fairly new, providing a pleasant banking experience.
Credit union offers smooth service and strong ties to the Latino community. Phone support has long wait times due to rerouting. Many feel safe and loyal despite mobile app being less reliable.
Trusted community bank with a strong reputation among Latinos. Calls reroute to Jackson Mi with long wait times but many feel safe and loyal to this bank.
Good to know
Expect a 20-minute wait for calls routed to Jackson, MI.
The app has a complicated interface that may frustrate users.
Card alerts to your phone may not always be reliable.
Local credit union offers personalized service with clear guidance on account setup and loans. Staff ensure smooth transitions when transferring money from other banks. Environment blends traditional values with helpful tools for confident banking.
Staff take time to explain transferring money from other banks. Setting up accounts feels easy and confident. The process supports smooth transitions to new accounts.
Good to know
Community Choice Credit Union charges $5 for inactive account fees after 90 days.
They offer various programs and tools for account management.
Customer service representatives provide detailed information about banking processes.
Digital platforms offer easy navigation and mobile check deposits with low banking fees. Automated systems handle payments but need linked accounts. Staff like Kayla ensure quick issue resolution and text alerts keep users informed.
Low banking fees stand out here, especially compared to other banks. Quick resolution of issues happens, with staff like Kayla handling mishaps promptly.
Good to know
The banking fees are low compared to other banks.
Text notifications are available for late credit card payments.
The online system allows scheduling credit card payments via ACH.
Credit union offers licensed professionals and a pleasant atmosphere focused on auto insurance. Staff treat customers like bank owners and provide strong support for construction loans. Processes may require repeated documents and have higher interest rates.
Staff treat customers like bank owners regardless of account size. Construction loans get strong support from dedicated teams with high ratings. Credit checks influence decisions about switching banks.
Good to know
LMCU requires resubmission of insurance documents, even if previously submitted.
They charge higher interest rates than other credit unions by over 1.5%.
Interest rates were reduced but still remain higher compared to competitors.
Branch feels cold but runs with high efficiency and strong fraud prevention. Tellers are quick and knowledgeable, showing real care. Members enjoy a free coin machine, though closing accounts costs a fee.
Efficiency stands out with quick service and knowledgeable tellers who show genuine care. Bank cards may face issues, but overall, the bank handles fraud concerns seriously.
Good to know
Christian Financial requires more information for transactions to verify identities.
There is a fee to close my account.
They have a coin machine with no fee for members.
Credit union offers high CD rates and profit sharing with quick refinancing approvals. Staff provide helpful service and run informative webinars. Branches feel like banks and offer solid financial guidance.
Approval for refinancing happens quickly, often within a month. Staff provide helpful service and run informative webinars. High CD rates stand out compared to other banks.
Good to know
DFCU Financial offers competitive CD rates compared to other banks.
Fee-free ATM use is available through partnerships with various credit unions.
The bank provides a range of investment options for customers.