Rooms offer spacious, clean, and luxurious design with comfortable bedding and breathtaking city views. The hotel maintains a quiet and comfortable atmosphere despite its central location, though some areas like the breakfast room feel crowded and noisy. Efficient services include fast elevators and convenient luggage storage.
Variety stands out with options for all tastes. Food stays fresh, hot, and delicious throughout the buffet.
"This hotel's location is brilliant for exploring."
"The nice view from the room was amazing."
"The breakfast buffet was delicious and extensive."
Good to know
The buffet closes promptly at 10 a.m.
Expect a 15 to 25 minute wait for breakfast during peak hours.
Happy hour is from 4 to 8 p.m.
Rooms feature high-tech controls via tablet for lights, curtains, and TV, creating a modern and convenient environment. The atmosphere balances a cosmopolitan vibe with surprising quietness despite a central urban setting. A rooftop bar offers spectacular views, adding a distinctive social space above the city.
European-style dishes fill the breakfast buffet with a plentiful and delicious spread. Staff prepare excellent coffee drinks alongside the meal.
Skybar on the top floor offers a unique perspective. Bars on both floors provide a beautiful city view that stands out.
Good to know
The hotel is extremely well located in Times Square.
The hotel does not have any parking.
You must have a credit card on hand to check in at citizenM.
Hotel features a spectacular atrium and panoramic rooftop views of a bustling cityscape. Atmosphere is lively and crowded, with a sense of security and control despite the central, busy location. Amenities include a 24-hour gym, modern rooms with blackout curtains, and efficient elevators managing high guest volume.
Offers a wide variety of breakfast items with plenty of healthy options. The buffet stands out as one of the nicest in the US and feels worth it.
Good to know
Entry restrictions apply during the year-end countdown; special cards are required.
Tickets for the ball drop viewing from the lounge cost an additional $3,000 per person.
The 2024 New York City Salsa Congress is hosted at this venue.
Rooftop offers breathtaking views of Times Square with a lively bar and terrace atmosphere. Lobby combines bar and restaurant, creating a chaotic but social vibe especially at night. Rooms stay quiet from outside noise despite the busy surroundings.
Breakfast offers a luxury buffet with a plentiful selection. The continental options provide a solid variety every morning.
Terrace and rooftop offer breathtaking views of Times Square, including the ball drop. Location sits right in the middle of the action with stunning cityscapes.
Good to know
The hotel is located right off Times Square, making it easy to explore the area.
Expect long wait times for the elevator, as only one is operational.
A destination fee of $45 per day is charged upon arrival.
31-story modern hotel offers quiet, well-insulated rooms with city views and rooftop access. Security is tight with restricted elevator access and staff presence at entrances. Breakfast is impressive and included, with a small dining area.
Breakfast starts at 6:00 a.m. with a small buffet featuring oatmeal, eggs, potatoes, sausage, bagels, toast, cakes, waffles, cereals, and drinks like tea, coffee, and juices.
Rooms offer great views, especially upgraded ones with panoramic sights. Interior rooms provide a quiet, dark environment at night without outside light or noise.
Good to know
Breakfast is served at 7:00 a.m. and gets busy early.
The hotel's location is perfect for visiting Times Square and attractions.
Cleanliness of the room may not meet expectations.
Upscale restaurant offers incredible views of Times Square and a stylish, contemporary interior with a spacious layout that supports conversation. The atmosphere combines lively energy with a comfortable, welcoming vibe. A patio provides direct access to the city's vibrant street scene.
Breakfast buffet costs $42 per person and offers a variety of options during the morning hours.
Incredible views of Times Square create a magical atmosphere. Expertly crafted bourbon and mezcal cocktails come with a great cityscape backdrop including Central Park.
Good to know
Main dishes at the restaurant range from $40 to $60.
The breakfast buffet was advertised as $14.99 per person.
The restaurant does not serve breakfast after 11 AM.
Hotel offers spectacular views of Times Square from high floors with large windows. Atmosphere balances the loud city energy outside with quieter spaces inside. Rooms feel comfortable but dated, with some amenities like soft towels and portable refrigerators provided.
Breakfast offers a varied selection with quality products and first class service. Options go beyond the usual hotel fare and come included with the room.
Rooms offer great corner views including the Empire State Building and Times Square lights. Some rooms feature a premium view of the Hudson River and spacious layouts with tubs.
Good to know
Expect a $30 daily resort fee that must be spent at the bar.
Wi-Fi costs $16 per day, which is considered expensive.
Breakfast at the hotel costs $36 per person.
Hotel offers spacious modern rooms with amazing blackout blinds and white noise machines that create a quiet, calming atmosphere despite proximity to a busy city center. Access to elevators requires room keys, adding a sense of security and intimacy. A lively bar with complimentary sangrias provides a contrasting social energy.
Breakfast includes a buffet that stands out for its quality and value. The cost is $40 with tax and fees, included in some packages.
Rooms on the highest floors offer great views, including a fantastic sight of the ball drop from the Luma suite.
Good to know
Happy hour is every day from 4:00 to 6:00 p.m. in the hotel lobby.
Guests receive a free drink at the bar every evening between 4pm and 6pm.
Each guest is entitled to one free aperitif during happy hour.