We had the very first issue ever today. I ordered what we have eaten many times, pancakes (gluten free), bacon and hash browns and my husband gets an omelet meal. We eat here 1-2 times a week. But I will never go back. We called in because the pancakes we got today had a weird sweet after taste possibly too much vanilla. Whatever it was we called in and talked with a manager named Molly. Molly was combative saying she just tried the pancakes and no one else has complained. I have never been treated so poorly by a manager especially if I have a legitimate issue. Her only option was to come back immediately to have them remake. I didn’t have time and said so, she said that was all she could do. She made it clear she didn’t believe me either. She also said she didn’t mind us never coming back. If their customer service is like this I will never go back. Which is sad because this was our favorite restaurant. Molly you tried to make me feel small and instead you just lost a customer for life!
this place was SO accommodating to our bachelorette, and the food was amazing (the girls said it was the best pasta they've had all year!).
Their team added a table so our group could dine outside, and even moved us so we wouldn't have to leave early or after the designated 2 hour window. I worked with the hostess to have champagne at the table when we arrived.
For food allergies... I have celiac, and the server and hostesses were super clear and supportive of my dietary needs.
Our server Shaun, was FAB! Really lovely and even brought us complimentary shots to celebrate the bride! Really a great experience all around. So thankful for their team!
Edited 8.14: Apparently the dining experience here is entirely dependent on wait staff. Unfortunately after many positive experiences, this evening was an abysmal disaster. Our appetizer was sent to the table wrong, they scraped off the ingediedients that were to be left off and delivered it as though it were fresh. Numerous remnants of the old ingredients remained. Our meals, at 4pm, in a nearly empty restaurant, took an hour and were prepared differently than ordered, in style, ingredients and temperature. The on duty manager was less than sympathetic at both issues and we were made to feel as though this were our problem. We'll need to find a new favorite spot.
We're repeat diners at this upscale neighborhood kitchen and bar. We usually order the filet mignon and salmon, which are reliably cooked to perfection. The meatloaf and tavern salad are also favorites. Vegetables are always fresh. Godiva chocolate torte is decadent. For those who need gluten free there are plenty of options. The outdoor patio at the bar is a best bet if you can't secure the reservation you need. Friendly staff. Love this place.
BrunchDairy Free OptionsDinnerOpen Late NightLunchOutdoor SeatingAmericanBread ItemsDeliveryTake AwayKid FriendlyRestaurant
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julia jones
Great experience. The restaurant is under construction but it didn’t detract from the experience. Both the managers Eddie and Rachel were fabulous and visited with us. Laura, our waitress kept the sides coming for my gluten free husband. We couldn’t have asked for a better anniversary lunch!
Fabulous menu and alternatives for gluten free. They can make sandwiches on gluten free bread. Brisket sandwich with chopped salad was so delicious. Others in our party had chicken salad sandwich. Shoestring French fries were delicious. Our server was great. Highly recommend. Plan to go again!
Will come again!! Kimberly was amazing with all the help she gave us! Gluten free options, not many places like this! Anytime of the day, this is the right choice if you want good food with good people!
Went with a group (8 total) of friends who had recommended this place for breakfast and WOWZA! Everyone at the table LOVED the food (and drinks) they ordered and we ALL have different tastes. Very accommodating, staff was amazing. It was soul-crushing that I could not finish everything. Would go back in a heartbeat! Try the ricotta gluten free pancakes…life changing.
Outdoor space is great when weather allows! Neat spot with old traditional ambience.
Gluten free menu available with a good variety of food, attached in pics. Tried the red enchiladas, and did not think they had any flavor. They are also very small, and only available in chicken, can't sub other meat. Waiter was very nice and accommodating to help me find a meal I would like and replace it. Guacamole is great and chips are gluten free too.
Red chili pork chop had a great presentation and even better flavor.
We always get Mary when we come. The first time, this location was short staffed and we didn’t have the highest hopes for the experience, but Mary was amazing even while she was overwhelmed. Today was no different, Mary was spot on and recommended a way better way to do my meal that had dairy and gluten restrictions. Super happy with the food and the service!!
Pretty good. Not a lot of vegetarian options, but a couple. The avacado taco is pretty good. Didn't see anything for gluten free menu. Service is pretty good every time I've been. If you sit in the wrong spot inside then you're going to have to shout like it's a night club to talk to each other.
The food was fresh & well prepared. My husband had the redfish & I had the trout, both were delicious. Our waiter was very accommodating for my gluten free needs, and his service was delivered with a smile & style.
We enjoyed our meal in AZ so much that we already have res at the RF in Austin when we’ll be visiting for a conference.
Generally have a good experience here when we visit, but this time my wife made it expressly clear that she's newly diagnosed with celiac and the bartender assured us that the option we chose was gluten free.
We spent the entire night and next morning with my wife feeling awful because she kept trying to ask the server if the dressing had glute/wheat and was just met with a blank stare. We should have trusted our guy and gone somewhere else, but this was definitely a disappointing experience.
We're both from the service industry from back in the day and we understand these things happen, but it was more just the complete disinterest and lack of urgency in getting the information correct that was unsettling.
Accommodating Gluten-Free
