Daughter has Celiac disease. Specifically asked cashier about gluten free cones. Was told all you had was the regular type gf cone. She was very excited and literally only ordered a child's portion just to get the cone. The ice cream (which she really didn't want) was then served in a cup with a statement of "we don't have anymore cones." I told attendant we'd just take refund for hers. Was informed they don't do refunds on card purchases and they'd have to wait until they could contact "corporate". We are from out of state! Traveling! Obviously, we won't be waiting around! 59 years old and I've NEVER heard of such a thing.
Specifically ask for a certain product (for serious health reasons).
Told it was available.
Paid for it.
Told it wasn't available and denied a refund.
That's some pretty cheesy service.
FYI. The actual ice cream was phenomenal.
Via's Cookies deliver again!
Our agency has ordered Via's Cookies for several events of the past few years and they are always a hit! Delicious flavors and nice variety- and we appreciate the option to get vegan and gluten free treats. Via even delivered the items to us, which was very convenient.
I love CTB and always go whenever I'm in town.
Please be careful packing your food, though -- we ordered a vegetarian bagel on sesame and another on a gluten free bagel and they were packed so that each box had half of each bagel.
Amazing gluten free handheld pies! The West African beef pie with spicy sosu kaani sauce is so so so good. I can't get enough of that sauce. I also tried the chorizo pie. The salsa verde has an excellent flavor. They offer a rotating selection of fillings so I look forward to trying more savory pies. As for the sweet ones, blueberry is so good but cherry is always my favorite. These pies are so easy to eat, you may find yourself overstuffed (but happy)!
I stopped by Mama Said Hand Pies this past weekend with my Gluten Free friend, and we were pleasantly surprised by the variety of options in the store, savory and sweet, GF and not GF. I got the Japanese Beef Curry and a Blueberry Lemon hand pie, my friend got the empanada, and we both loved our food! The dough was perhaps a tiny bit dry, but they were both reheated and packed with flavor!
Highly recommend! They have gluten free options for bagel or toast. Made to order right on the spot, quick courteous service, nice atmosphere. Privately owned. Also, as far as we could find the only real smoothie place around!