paloma sanchez

Google review

Terrible customer care from one of the two ladies. It’s funny to read very old comments about the customer care of this place and to realize that nothing has changed very much. I went to this place for the first time last week looking for a small gluten free cake. The lady on the cashier was very nice, very politely said the cakes need to be ordered, which seems fair to me. Nevertheless she wanted to make sure the info was correct and went to the kitchen to confirm with her colleague. The colleague went out and said to me: “do you think I have a magic wand?” Perplexity from my side, I don’t speak very good German so wasn’t sure I was understanding right. “Yes, do you think I’m Harry Potter and have a magic wand?”. What kind of answer is that? Is strange to ask in a gluten free bakery if they have gluten free cakes? I’m still astonished. My advice, keep that lady in the kitchen, she clearly doesn’t know how to talk to clients. Unfortunately I can’t talk about the products they bake, and I will never as I don’t intend to go there again.

Anna Müller

Google review

I don't understand why the dishes at the buffet are explained so well but at the end they prepare me a cappuccino with oat milk (just because I didn't specifically ask for cow's milk). As a celiac disease sufferer, I rely on a gluten-free diet and am quite disappointed with how carelessly certain employees at Tibits deal with the topic of "food intolerances". Unfortunately, I have definitely lost my trust in Tibits thanks to my severe stomach cramps. Too bad! Trends are probably given greater weight than serious illnesses.

Viviane Wernli

Google review

Buffet type of restaurant All vegan/vegetarian options with a lot of gluten free options too Pay per weight New dishes and classics that stay Nice to dine in or take away Enviroment friendly

Ray Scanlon

Google review

Lovely small brunch spot, great food with plenty of vegan and gluten free options that also taste great.

Priska Rauber

Google review

I asked over the phone about glute free and celiac disease, how they do it in the kitchen without contamination. It was confirmed to me that they will clean everything so there is no contamination, I would have to mention this when ordering. Well, we drove straight there full of anticipation. I placed the order with the express note "I cannot tolerate gluten, everything must be prepared without touching gluten, I just made a phone call and was assured the kitchen would be cleaned." Unfortunately, the operation didn't understand it correctly due to their understanding of the language. Burger was prepared very quickly, I asked again when paying (as take away) and it was confirmed to me again that everything had been cleaned. And voilà, burgers with gluten-free buns that are baked separately in the oven but the rest of the burger is contaminated. The restaurant is NOT recommended for people with celiac disease! It was very hot and stuffy in the restaurant. I haven't found the service good for a few months. Burgers taste delicious if you don't have celiac disease!