Amazing food & a reasonable price! Gluten free options were fantastic. Great atmosphere & caring staff. I think this place will give other restaurants a run for their money!!
🫥Disappointing Experience Despite Planning Ahead
Yesterday, we dined at Great Divide with a group of about twelve people. We had made our reservation more than a week in advance, hoping to ensure a smooth visit. Unfortunately, despite our efforts, the experience was unnecessarily frustrating and fell far short of what I’d expect from an established restaurant.
As someone with dietary restrictions, I try to plan ahead to avoid putting staff on the spot. Before our visit, I checked Great Divide’s website and tried calling to confirm gluten-free and dairy-free options. I was assured over the phone that the in-person menu would clearly list allergens and that the waitstaff was experienced and could answer questions easily.
However, upon arrival, our tables were not ready, despite the reservation. We had to wait for extra seating to be added after being initially seated—which, as anyone dining with kids knows, is not a small inconvenience.
Once we settled in, I asked our server about gluten-free options, since the menu (both online and in-person) offered no allergen details. Her response was, “I don’t know gluten. I’m not a gluten person.” She seemed confused and even slightly annoyed that I was asking, despite the assurances I’d received on the phone. She then had to go speak to the kitchen. Which is fine but that is also what I had asked to do / tried to do several times prior to being there and was brushed off and told that everything would be ready and clear when we arrived.
Beyond the dietary confusion, service overall was VERY slow. It took nearly 40 minutes just to receive drinks, and even longer for some who ordered simple items like lemonade. Meanwhile, no manager ever came by to check on us or address the clear issues, despite being made aware that our group was agitated.
When the food finally arrived, my meal (the half bird) was disappointingly underseasoned and completely lacking flavor.
I truly believe Great Divide could do better. My advice to management:
• Support your staff so they’re equipped to handle large parties confidently, especially regarding dietary questions.
• Consider assigning a second server for big groups to reduce stress and long wait times.
• Provide clearer allergen information on your menu to avoid confusion and help guests with food sensitivities feel safe and welcome.
• Have management check in proactively when significant delays or issues arise.
We were looking forward to a pleasant outing, and it’s unfortunate that a situation that could have been easily managed became so stressful. I hope Great Divide takes this feedback to heart and improves both their service and guest experience.
TL;DR: large group tables not ready despite a reservation, extremely slow service, staff unprepared for group size and food allergy questions even though I called ahead, no manager checked in even after waiting over 30 min for drinks and food was bland. A frustrating experience that should have been avoidable.
The food here was amazing, service was outstanding! They were able to accommodate to our dietary needs, one person is gluten-free the other dairy free. Definitely a popular place, but totally worth the wait. We had a party of 8, estimated wait time of an hour. We were sat in about 45-50 minutes. Highly recommend B&B Cafe!
We're new to the area and on the hunt for great sushi. We definitely found it with Sawara! The sushi is fresh, they have great options and even a dedicated gluten free menu. Our daughter loved the kids meal and the staff was incredibly friendly. See you tomorrow! <3
This was a tough one because I was really looking forward to a seafood Benedict.
We drove up from the north part of the springs on Sunday because the reviews and the place looked pretty fantastic.
In a nutshell, my wife got the king crab Benedict, and I got the crab cake Benedict. The hollandaise sauce was fantastic. Although, all our eggs were basically hard boiled. I love eggs Benedict and everybody knows the eggs need to be a runny center. When you drop 30 bucks a plate, you expect the eggs to be right. I’m sure I could’ve said something, but when your food comes out altogether and ready, the last thing you wanna do is return your plate because the eggs are wrong. I was ready to eat.
I feel that’s one aspect of an eggs Benedict You just have to get right.
A couple other small things, When we ordered, we let the server know my wife was gluten-free. A few minutes after the food arrived, the server came back and said that the potatoes are not gluten-free. She offered to swap out with seasonal fruit, which was just fine. When we got our bill, we were charged four dollars for the potatoes that my wife couldn’t eat. They took it off, but just make sure and look at your bill.
I was able to eat the potatoes and I’ll have to say they were soft. When I say soft, it’s like they had been sitting in a warming tray on a buffet, and I scooped it out and put it on my plate. I love breakfast potatoes and I only ate a few bites.
Due to my wife having the gluten allergy, I’ve sampled many many types of gluten-free breads, and English muffins. What they served my wife’s eggs Benedict on was not a gluten-free English muffin. It tasted more like gluten-free pancakes. It was even a touch sweet.
Overall, the service was good and the atmosphere really nice but when you’re paying $30 for eggs, Benedict and all the things happened above, it’s challenging to want to return.
Emily was great. The kids loved the chicken strips, and I thought that the gluten-free buns was delicious. I would definitely recommend giving this place a try.
This place is just great all-around. Super friendly staff, gluten-friendly menu, delicious food, fun atmosphere. They also seem to treat their employees very well based on my sister's experience working here. Support this local, yummy treasure!
Absolutely amazing dining experience in Castle Rock !!! My husband had the fish which was so good that he called the manager over to tell him ! I had the gluten free pasta primavera which was one of the best dishes I’ve had anywhere!
I’ve never left a review in my life but Tribe deserves to be my first - so thrilled it’s close to home in Castle Pines ! We look forward to many more date nights here :)
My wife has a real gluten allergy (Celiac disease), although the waitress tried to accommodate she wasn’t knowledgeable on celiac (gluten free) dietary restrictions, my wife ended up with what looked like a 1/4lb cup of dog food and some greenery. She was very embarrassed as everyone else in her group ate like kings and all she got was dog kibble. Very sad.
Highly recommended even on a Saturday morning brunch with a friend …was great gluten free options and bread for sandwiches had option to substitute the items I didn’t want and the price is right I didn’t want the meat on my breakfast and substitute for an extra egg, had great time didn’t feel rich to leave I was able to have good conversation the place it’s not that loud, there was not wait hence other good breakfast places in castle rock wait time on a Saturday it’s 40 min at best… and food it’s right potatoes cook right all delicious. Honestly I will come back maybe my new fav place. All around great place to eat amazing location walkable to parks and other castle rock amazing stores and shop, next to festival park.
We had an absolute great experience here!
GLUTEN FREE AWESOMENESS!
The drinks were not only great to look at with the vibrant colors & crafted rims, but they were also delicious. We ordered almost every taco in our group & they were all great but that roasted cauliflower taco was AMAZING!!! Also, if you order the steak taco, add mushrooms, you won't be disappointed. Finally, finish it with the flan, definitely a perfect end. The staff was great & since we had a member of our group that is gluten free due to medical issues, they went above & beyond to make sure that everything could be made GF. Kudos to Samantha our server for taking care of us. The executive chef took the time to come out & discuss the food with us, check on us to see how we liked the food, & was just an overall really, really great. Can't recommend this place enough!
If you're gluten free don't eat here! You will be violently ill. Wait staff doesn't understand celiac and owners are too stupid to train them properly.
This is a clean wholesome place that provides excellent quality food and service. They also offer a good selection of gluten free foods. Love that it is carpet free therefore cleaner. Servers are friendly and accommodating.
100% Dedicated Gluten-Free
