Our waiter Garrett was absolutely fabulous ! Provided professional outstanding service. He was personable, funny and made my birthday dinner with family extra special. Felt like we made a new friend. Tyrek the kitchen manager was also very pleasant to chat with. The food was delicious and so enjoyable ! With great prices. Also appreciated the gluten free options.
This is definitely one of our favorite places ! Thank you for helping us make a sweet birthday memory
I thought it was weird that the check in staff made us wait until exactly our 7:00 reservation to seat us when we had gotten there a bit early (12 minutes) considering there were several booths in the bar open which is what we requested. Kayla was our waitress and since we had been there mutliple times, we knew exactly what we wanted and gave her our drink and dinner order at the same time. After 40 minutes of sitting there without bread or our wine, while I sat and saw our wine sitting up on the end of the bar, and I saw other tables who had been sat after us receiving their bread and wine, I got a litttle annoyed. After 45 minutes, our dinner finally came out before our bread - ridiculous. Kayla got very snippy with me tellling me the kitchen was backed up and she was doing her best - in a bitchy tone - which I thought was clearly an excuse as I saw other wait staff having no problem bringing wine and bread to their tables. She got my son's dinner order wrong and then she decided to completely ignore us- literally she never came back to our table! After I went up to the front desk twice over a period of 15 minutes to ask them to send our server to the table, a manager finally intervened. Dana (manager) was very gracious and apologetic and offered to remove the bill totally which was nice but I refused. I don't have a problem paying for my food but I do have a problem being chastised by my wait staff for asking for simple courtesy. Dana did give us two free dinner entree and wine cards for a future use which I thought was a lovely gesture. We go to CH a lot and have a membership but I think this might just be the end of that. One reason we like it so much is their gluten free options and their bread, but honestly, what was supposed to be a nice birthday celebration for my adult children turned into a fiasco because of a childish, immature waitress. Kayla ranks right up there as the WORST waitress I have ever experienced in any establishment!
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Kelly Wikander
My first time here! Having celiac disease makes it very difficult to eat out. Our server was incredibly knowledgeable about everything. Our food was top notch and even pointed out the spiced mustard was not gluten free. I never eat a full dish and I cleared my plate. I believe our server was Alainna! We definitely will recommend and spread the word! Thank you for a great evening!
Perfect burgers every time. It can get pretty busy around dinner time on the weekends, but there are usually a couple seats at the bar if you want to skip the wait. The fries are so crispy and nicely seasoned! The Willie Nelson burger is incredible and great perfect portion size. We also enjoy the gluten free build your own burger— decent gf burger bun that doesn’t fall apart and the tater tots are gluten free.
I really debated about posting this, because I’ve been a frequent customer. Unfortunately this is a big safety concern for anyone who has allergies or sensitivities. On Thursday 11/26/23 around 1:00pm. I sat at the bar and ordered the truffle burger on a gluten free bun. When I received it and took a bite I quickly realized the bun wasn’t gluten free. I politely asked my server if it was gluten free and she responded no and grabbed the plate. She didn’t seem concerned or to care at all. But I was ok with that. Then the back of the house manager(assuming) brought out the same burger I took a bite of with a gluten free bun. I ate the burger because I didn’t want to start anything and I thought it would be ok. I ended up having digestive issues. There was no sorry and no one even came to check to make sure I was ok. We paid the bill and still left a 18% tip. I understand times are tough right now and finding passionate employees can be hard at the moment. Unfortunately I believe this is unacceptable. So if you have any food allergies or sensitivities I would stay clear of this place. Unfortunately they really don’t do a great job of honoring those food restrictions.
Celiac friendly
