This Shake Shack location was phenomenal! I went in to grab a quick snack, since they have gluten-free buns on their menu and I have celiacs. I had brought cash, and someone was ordering on the one register that had a cash drawer. Not to worry though, because an employee asked me for my order so that they could get it started while I waited to pay. I let them know my order, a Shack burger with a gluten-free bun. The employee asked if it was a preference or an allergy, and I specified allergy. Since I was by the registers, I got to see them clean the grill where they were toasting my bun and hear them say “it’s an allergy” multiple times, ensuring my burger was treated with care. By the time I paid, my burger had just come to the window prepared! I sat in their immaculate dining area and ate the burger, which was just top-notch, especially the gluten-free bun. All in all, I was just so impressed! If you are looking for a delicious burger and some good options, this is the spot. Please come here if you can!
This place was a great find! They had breakfast tacos they were able to use corn tortillas to accommodate my gluten intolerance. Tacos were freshly made and yummy! My husband found delicious pastries and we both enjoyed our espresso and tea latte drink! Love a place that caters to both coffee and tea drinkers! Also the staff was helpful, and genuinely nice! Made my morning!
Still great bbq. Post pandemic it appears they are having issues with high demand for dine in service as the place is very small. Wife ordered a gluten-free item and got sick. She thinks it may have been cross contaminated based on reaction. Overall we still love the food just be extra careful if you have celiac or allergy and make sure the staff understands gluten specific issues. Curbside is highly recommend during busy times.
Food was tasteless and not good, the sandwiches were very mediocre and the desserts lacked cream cheese on the carrot cake. I would have paid more for the gluten. The ambiance was very nice but I do not care much of how places look and really focus on the food
Fantastic food! We ordered two separate gluten free burgers, although we only got one GF and the other regular, it was delicious. Theyre pretty quick with orders too. Would reccomend and go again.
I’ve eaten at this Chipotle location twice recently because I try to eat clean, gluten-free, and prefer places with less processed options, like Chipotle or Qdoba. The food here was fresh and tasted great, which is why I came back, and the bowl I ordered (white rice, double chicken, lettuce) was a good choice for my diet at a reasonable price point.
However, I noticed a consistent issue with cleanliness at this location. During both visits, the tables were sticky with rice, and there was visible trash on the floor. Having just been to a Chipotle in Illinois with similar cleanliness problems, it seems this could be a wider issue. For comparison, Qdoba and Chick-fil-A locations tend to keep their spaces spotless, even during busy times.
The service was okay, though very minimal—just food in the bowl without a greeting or a thank you. Chipotle is providing quality food, but improving cleanliness and customer interaction would make a big difference. I’d love to see this location take steps toward these improvements to create a better overall experience for customers in the Fort Sam Houston area.
Just finished the most fabulous lunch with my husband after a morning at the museum. The portions are not huge, but the food is exquisite, and there are lots of gluten-free options.
Accommodating Gluten-Free