I just arrived to Reno and as a gluten-free eater, I’m often concerned about finding food that I can eat when I travel for work. I was so thrilled to walk into Haven on Earth today and find that the entire shop is gluten-free! This is virtually unheard of and it literally made my day. I was able to get bread for my week in town, hamburger buns, and a few pastry delights, including the cinnamon roll that they’re known for which, I must say, is absolutely the best cinnamon roll I’ve ever had in my life!! 🌟🌟
I’ve had the pleasure of eating here 2 times now. The 2nd time was largely due to my friend’s gluten allergy and a lot of their menu is Gluten Free. The food is amazing, I particularly love the Spicy Pork Bulgogi. Don’t skip on trying the Soju. Christine has been our server both times and she’s really fun and knowledgeable. Highly recommend giving this place a shot.
I just want to start this review with saying that I have never left a negative review on any business, but the mistake that this establishment made is too severe to be forgotten about. This is a horrible restaurant with waiters that are both rude and don’t care about customers health. Our waiter was extremely rude, would walk away while we were trying to order, not being patient and also rushing us. Even my drink having hair on the glass, which isn’t extremely bad, though it makes you realize just how unsanitary and unprofessional this restaurant really is , but the worst part of all, they fed one of my family members gluten while she has a GLUTEN ALLERGY!. She ordered a pasta and explicitly told the waiter about her allergy and for the pasta to be gluten free and they brought out a pasta that CONTAINS GLUTEN. It makes you wonder, what would’ve happened to a person with a severe gluten allergy? This establishment is a danger to people with dietary restrictions and needs to be reevaluated by either corporate or the health department. Please do not eat here, go to BJ’s instead or even Olive Garden.
Note: As I was reading the other reviews I also noticed that many other people have also gotten sick from this food, and having the manager come out when these type of things happen. Our waiter decided to keep this incident a secret as he then knew how bad of a mistake he made. So not only will this restaurants waiters make a huge mistake, they won’t report it so it doesn’t happen again!
The staff was very accommodating.. We were fortunate enough to also meet the owners who were extremely pleasant and welcoming.
I was pleased they had gluten free options which is rare in rural areas. Their chicken wings were yummy and their salad bar extremely fresh and clean.
Highly recommend when in the area.