Their food is amazing, every time and my entire family is hooked on this place. It costs less than other similar restaurants and my gluten free daughter doesn’t have any issues here. We like to order on the app and then head that way and our order is always ready. Always a clean, cheerful environment.
Have done online orders only because they are a small area and get busy.
It's known when making an online order to set it 20 minutes before you pickup because if you want it at 2:00 o'clock, set the pickup at 1:30 or 1:45 it's happened three times to me.
I try to order after lunch hours because they get busy, and still, when you set the pick-up time, make it 20 to 30 minutes before you have to pick it up today i waited 45 minutes.
The staff is very friendly, and they all seem to work hard and as one unit, they apologized and offered free drinks, but I think they need a team for online orders also noticed when they are busy they were making regular orders in the gluten-free area we order gluten free and i like how they have a separate area for gluten-free sandwiches and they keep each area super clean unlike the aurora co store but noticed when they get busy they start making sandwiches in each spot.
If you could keep the gluten-free area as it's own and clean and also have two to three staff working on online orders, maybe idk I'm no expert just my opinion. Keep up the good work staff members