MOOYAH Burgers, Fries & Shakes
4640 Casey Blvd, Williamsburg, VA 23188, USA
Gluten-free options
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Susan Dillard
I will never ever go to Mooyah again!! This experience was awful! My daughter & I were going to share a burger because she wasn’t that hungry. So I ordered the Build Your Own Single Burger with an outrageous price of $3.50 for a gluten free bun, but what do you do if you are gluten free? You HAVE to pay it. I stated the toppings I wanted, one of them being mayonnaise. The associate (Joseph) repeated it back to me saying mayonnaise. I added the Combo Meal (Personal Sweet Regular Drink and Personal Sweet Fries) and a bottled water. I have always liked their sweet tea (as it says on the drink machine) and was looking forward to getting some. Yuck!!! It was unsweetened tea. Not happy, but what do you do?? Get some sweeteners, right? Wrong! Nothing but sugars and there wasn’t many of them. I went to the counter and asked if they had any sweeteners. He said he would get some. It took a good at least 5 minutes of me waiting near the counter to finally get some when he went into the cabinet under the drink counter. I reluctantly put it in my tea & it tasted awful of course. They finally brought our order in a paper bag to our table. The burger was very small. I paid $7.29 plus $3.50 for this??? Then, as we each took bites of it, we discovered it had mustard on it. I HATE mustard and my daughter is allergic to it. I looked at my receipt and sure enough it said mustard. What could I do? Take it back? My word against theirs? The customer is always right, like the saying goes…not anymore in this day and age. We were screwed. I finished off just the meat part of the burger. Not happy. Never again. Btw, that one burger, fries and 2 drinks came to $22.28. For what? A small burger my daughter couldn’t eat, fries, which I admit were good and 2 drinks, one of which tasted awful, in the garbage.
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