I'm extremely pleased by the staff here.
I had a food allergy I made my server aware of at the start. When they brought my meal, I had about .2 seconds to stare at it before another server swooped in and stole it back stating "Sorry this one isn't gluten free", and the manager appeared from the other side with the correct order. The whole switch out happened in less than 10 seconds.
On top of that, there was no discernable difference to the appearance of the meals, to my eye anyways, so I'm even more impressed by how quick they noticed the wrong one had been presented first.
Finally- it was Valentine's, and they were absolutely brutally packed and still managed to do all this with a smile.
The food was great but it could have been awful at that point (as so many gluten free substitutions are anyways) and I still would have been amazed.
We had the pleasure of eating here after trying it a few months ago, very rarely do we find that there is consistency and they didn’t disappoint. The pasta was fresh and el dante …felt like I was in a cozy place in venice! The fellow (Ganesh) speaking to us was also very nice and told us about the fresh ingredients that go in the pasta. I had the gluten free gnocchi and my hubby had the creamy pesto ravioli. I’m always nervous eating out but he made sure everything was done absolutely perfectly! Really recommend this place as a nice night out and value for money!