Extremely disappointed in our service on Mother's Day 2025.
Why the heck do they give their wait staff tables that are placed all over the restaurant is beyond me. They should be giving sections where tables are right next to each other. It's a little more work for hostess, but especially on a holiday everyone's sections would be full and evenly distributed. Service would be SO MUCH BETTER.
We had Kelsey, but rarely saw her. We were outside. 1/2 her fault 1/2 restaurants!! She had one other table on opposite side of patio, but she was rarely outside. She only got an 18% tip because of it. We kept asking other staff for stuff and twice they never relayed it to Kelsey. We would have ordered another drink round if we would have had better service. It took forever to get bill which delayed them from being able to sit people faster.
As for the food, I can only talk about mine. I had a grilled prime skirt steak CHOPPED salad which came as a WEDGE salad??? They were so busy they didn't have time to cut the lettuce up properly??? Wasn't it suppose to have bacon? I got wedge of lettuce, only 2 cherry tomatoes cut in half, and the steak. It took me forever to cut up the steak and lettuce. Then a little cup half full of dressing? I put my dressing on very light, but that was ridiculous. I was eating raw lettuce and steak. EXTREMELY DISAPPOINTED, don't think I'll go back to this location.
We also told the hostess we would need a gluten free menu which did not happen. My daughter is a wine member and she was also EXTREMELY disappointed.
Great food, good service and gluten free menu
*Update March 2023- went again and food was still good , but service was not great. The manager was great and seemed truly interested in what we were saying about service. She was able to explain the issue, and was going to address other things. Because of her I will come again. Lowered one star, from 5 to 4.
Amazing place, would eat here again. I recommend the Chicken Parmesean, as it is undoubtedly the best in the area, and the Calamari, which is delicious. The service was exceptional, and everyone is patient and kind so long as you are to them, as always. It gets loud there, but not that loud and only when they are busy. It is on the pricey side, but it is worth it for the delicious food. There are gluten-free options, is very kid friendly, and has tons of parking.
JORGE WAS AMAZING! We had amazing service from the beginning they accommodated all of our needs, especially because I had a gluten allergy. We rarely go out because we have a little one, but we decided to come here because we love the food. They accommodated us with our seating right away. And our drinks were great! had a great time even with our baby with us we are definitely coming again!
Decided to stop in before the movies. Everything was great! My husband is recently gluten and dairy free. They had plenty to chose from. Food was tasty and the employees were wonderful. I went up a couple times and everyone was super attentive. The Zesty garlic fries were soo good. My husband cheated and had a fry, he said it was the best fry he’s ever had!