From food, to service (Andrew), to management (Ricardo), they run this place like it is some fancy restaurant like Spago and that is beyond impressive. My mom and I went here on a lark and it made our day! To have an experience where you want for nothing, your drinks are always refilled promptly, and the food tastes amazing, you can't be disappointed.
Then, when your server (Andrew) hears you off-handedly mention that you can't eat gluten and he realizes you ordered something with gluten in it, he stops what he is doing and has it remade so you can eat, you're going to feel like a VIP.
TLDR - When you come here, ask for Andrew. He was BEYOND conscientious, kind, went above and beyond, and could willingly accommodate some dietary restrictions. If I had a restaurant I would actually woo him away from here. Good service is rare these days, and they have it in spades here!
Definitely the best place to eat in Long Beach. Unmatched service, many food options, including gluten-free, delicious, with little waiting time and ideal to attend with family and friends.
I love Outback because they are so careful with gluten-free food for me with celiac disease. They are also consistantly very good at all their locations. When traveling to conferences I look for Outback.
This time someone made a mistake and added bread to my gluten-free meal. They were great and offered to remake the meal or credit me. Unfortunately I had gotten my food to go and had not checked. Thank you for making it good. I will see you at some location soon.
Flew in from out of state and staying at the Hilton down the street. Wanted to get a local feel and good food. This place hit all the buttons.
Highly recommend.
Gluten free options as well!
-I have a serious problem with gluten and unfortunately was served regular pasta noodles by the MANAGER.
-We were charged gratuity with a party of 7 when the menu states gratuity is applied to parties of 8 🙄
-No refills
-Kids never got the drinks that were supposed to come with their kids meals.
-Rude hostess
-Short staffed
-They put a layer of chips on the bottom of the calamari appetizer to make it look like a larger portion...so weird!