My Partner and I ordered online and upon arriving I was very impressed by the atmosphere in here. Lots of great places to sit and eat inside and outside. The aroma of food was amazing, it made my mouth water. The service was incredible, greeting every customer with a smile and took customer concerns very seriously. You can tell that the staff want the customers to have an authentic experience. I got the fried chicken sandwich and my partner got buffalo wings. Absolutely everything on the sandwich was fresh from the lettuce and tomato to the sauce. The wings here are like no other, they are practically boneless with a crispy exterior that makes them absolutely perfect. Strong hearts is also very inclusive of those with dietary restrictions, including a menu of gluten free and vegan options. Overall the entire experience here was amazing and I will definitely be a frequent customer
While the food was good, the experience was less so. The menu has a large selection of everything you could hope for a good brunch, we opted for some lattes, mimosa flights, breakfast pizza, and shakshuka. The shakshuka was the star of the show, this was super flavourful and a nice change for a brunch option. There are gluten free options, and the server was helpful in directing me in the right direction for what I could eat, and what she would recommended. Apart from this, the service was a little shocking. Our drink orders were wrong, and one was forgotten. It took over an hour for the food to come out, and before it did, the staff were placing the chairs on top of the tables, even though it was at least 15 minutes to closing time. Because of this we felt incredibly rushed, and our food hadn’t even come yet. Workers at the restaurant then stood at the bar and watched us when the food did come out and we started to eat. We had to call for our silverware to start eating, and then had to find someone later to find the bread for the second dish we ordered. We felt rushed and unable to enjoy our meal with the restaurant essentially closing down around us while we tried to eat the meal we drove over an hour for.
Love this place! The food is so good. They have a great selection of drinks and food. I went with my family and most of us got burritos or tacos. I got the vegan burrito in a gluten-free wrap. Everyone enjoyed what they got. The server was very knowledgeable about the menu and the origin of the restaurant name (Alto Cinco means high five and it has to do with everything being hand made). Cute shops and other restaurants around here, too!
Things to know:
Slaw = Raw Cabbage (for texture! No Mayo. This is a good thing).
Allergies = Super friendly. Clearly marked on all menu items; able to alter order for GF/DF for my wife who has Celiac.
Ambiance = bomb. Music was straight passion pit and phoenix. Bob’s burgers on the TV. Chattering teeth toys hanging from the ceiling. What more can you ask for?
Service = incredible. Andrea was knowledgeable, kind, helpful, and struck a great balance between making sure we had what we needed right away and leaving us be so we could enjoy our food. Her recommendations were spot on.
Prices/portions = also spot on.
Happy Hour = Half priced beer every day 4-7pm. It’s also not busy at all. Come here then.
Creole Fish & General Tso’s Shrimp Tacos = to die for. Literally. The shrimp taco was so spicy it almost killed me. I loved every minute of it.
Fly Bird = Nothing to write home about. This was my first visit and I hope I just caught them on a bad day, but I expected fresh tenders and these seemed like they were frozen/overly breaded. I’ll try again before I write it off wholesale. Redemption: the Fly Bird Custom Sauces were great and worth the extra $1.50. Try the Banana Pepper Honey Mustard. Perfect blend of sweet and spicy.
Stopped here on the way through Syracuse a few weeks ago. I got an iced oat milk latte and gluten free muffin - both which were tasty. My only complaint was the line was out the door and the organization of people was a bit chaotic. But it was also a holiday weekend right around when school resumed. I’ll definitely go back next time I’m in town.
Came here with my mom for lunch, I ordered the pesto vegan burger and she tried the Mac and cheese and nuggets. I was absolutely stuffed! Great little spot in Syracuse to stop and have a burger! The gluten free bun was great as well, doesn't break apart like most do. Will be back for a burger another day👍
Fun little movie-themed diner with semi-cafeteria style service (order at counter, then your food comes later - "1/2 service" maybe?). They have a quinoa and kale hash that is pretty awesome. I appreciated the efficiency of the 1/2 service system, but all the disposables and lack of milk alternatives or decaf coffee left me bummed. I'd also like to have an option for extra hash/side instead of toast (gluten free sucks, sorry to everyone).
Accommodating Gluten-Free