Lots of vegan and Gluten free options
Lovely staff
Blankets outside
Not too noisy
Does cafe Vienna
Only critique is one of the doors in looks like the main entry but is in fact entry to the kitchen
The Village Shopping Centre, 2/24 Conical Hill Road, Hanmer Springs 7334, New Zealand
Gluten-free options
DinnerDeliveryKid FriendlyRestaurant
People are saying
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Annie robo
Wow! if I could give this restaurant more than 5 stars I would because it is by far the best place to dine in Hanmer Springs from the amazing warm welcoming and thorough explaination of the food to the spectacular presentation and flavour combination of our food served to us.My husband and I were blown away and what also really made our night special was that they acknowledged my husband's birthday with a free dessert especially made for him,now that was such a thoughtful special touch that is very rare these days.Thank you for such a wonderful dining experience and accommodating my gluten free needs,we will definitely be back.
Awesome dinner here on a busy weekend. Staff were so helpful with my young coeliac son, sorting out gluten free options for him, and even have a separate fryer! True heaven as he wolfed down a delish gluten free burger and fries. The steak and mash was awesome, and service was lovely. Very much appreciate the extra mile when dining with kids. Lovely courtyard.
Great atmosphere, great food, great service.
Anybody looking for a Lonestar vibe in a sweet alpine setting will be satisfied at Fire & Ice. The team was attentive and the French gentleman who served us was excellent and prompt with our orders. Fantastic outdoor area for the kids and was left very full by the large and delicious portions (beef burger/chicken burger/ribs to start).
The team is very receptive of dietary needs (gluten free)
In a space which is largely lacking since Covid, Fire & Ice excels.
Appalling in every way.
We booked a table for family on Xmas day lunch buffet.
Absolutely disgusting food. Way overpriced. Shocking customer service and they deliberately overcharged us. The chef and manager repeatedly told me the menu would be safe for a celiac. Upon arrival the head chef told the the vegan lasagne was safe. He knew nothing about food allergies or that pasta had gluten in it.
The staff were all internationals who couldn’t have cared less about the Xmas traditions.
Accommodation providers in Hanmer have since told us that no one eats there and they don’t refer anyone to the restaurant and will be throwing away any advertising this year for the Xmas buffet. Many unhappy diners on Xmas day walking out.
Avoid this place.
Accommodating Gluten-Free