Visited following new owners taking over. Staff very friendly and welcoming. Had a nice meal but was disappointed to see that the new menu is very limited.. only six meals to choose from for dinner. much preferred the previous menu which was vast and could be ordered lunchtime through to dinnertime. Bring back the Macanara burger!!!! Was also disappointed to see that there wasn't one Gluten free option for dessert which is a shame as each of the dinner options could be gluten free on request...the 'brookie' was always a favourite!!!? I know that it is mainly a vegan restaurant but previous owners really catered for gluten free requirements across the menu and with cakes and bakes etc. We also ordered a non alcoholic beer and was told there was only one available for some reason. Would be nice to see a bigger range of alcohol free options and to have more than just one available to buy. The food itself was great and flavoursome. I did leave with a lovely chia smoothie bowl which I had for breakfast and it was delicious. I would definitely pop in for lunch perhaps to try that but dinnerwise....it felt a bit lacking for me.
Small portion of food (bolognese-had more onions and tomato bits then meat). Gluten free pasta was dry and was not very hot when served. Had to wait long time for the waiters. No on the house snack was brought to our table. Wine was served warm.
So upset. Told them I was vegan and wheat free a number of times! They said they could make me a number if things that would be vegan and wheat free. So I order a vegan cheeze and vegan bacon toastie or gluten free bread. It’s so hard for me to eat out, I was really hungry and excited!
However, then they put real bacon in my toastie with the vegan cheeze, I discovered it as I took an huge bite on the train home!!!
I haven’t eat meat for such a long time and have been vegan for years!!!
I’m furious and disgusted!
Amazing service on a very busy evening, wonderful welcoming staff. Fantastic food, options for everyone, gluten free, vegan etc. . will return again and again!
My partner and I ordered from here for the first time the other day, as we'd been looking for a suitable chippy that catered for someone with gluten-free (GF) requirements and we finally got the opportunity during the half term week.
I had done my research and looked at the other reviews for Donnellys with regards to the GF catering, so I was somewhat confident prior to arriving. After ordering, I was fully confident in the business and its staff with regards to cross-contamination and food preparation, the staff were knowledgeable on Coeliac Disease and the concerns associated with it.
As with most things during these times, the price was something I was wary of, especially given that we ordered GF alternatives which tend to be more expensive than the standard.
Despite this, the price is greatly justified as not only are the portion sizes vastly fulfilling but the taste is also incredible, if I hadn't known I had ordered the GF variant, I wouldn't have been aware otherwise.
Cannot fault the friendliness or service of the business, top marks! As we left with our order, the server said "Enjoy your order, I'm sure we'll be hearing from you soon enough" which, upon hearing, I wasn't sure whether it was cockiness or confidence but with writing this review, I now know that it was an attestment to their quality, will most certainly be ordering from Donnellys again!
I came with a couple friends for dinner on a Saturday night, Maggie was our server and she was very attentive and friendly. I am coeliac and ate from the gluten free menu, this was taken very seriously and all my drinks and meals were brought out separately which impressed me.
It's so refreshing to eat in a local restaurant rather than a 'pub with food' and the gluten free menu is extensive.
Naomi looked after us very well and always service with a smile.
Lovely Valentines lunch.
Great food, handled my gluten free request no problem, milk shake was amazing. Not overly busy, large seating area. Only issue was the WiFi was slow so couldn't order using the qr code
Lovely cafe and lovely staff been here afew times with my nephew and his girlfriend who must have gluten free products and this cafe caters for that, the staff are always busy and very friendly, both times going there I've had the full English and it bostin look forward to next time 👍❤
King Charles House 29, New St, Worcester, United Kingdom
Accommodating Gluten-Free
DeliveryTake AwayPet FriendlyRestaurant
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Emma Hackley
The food was perfect, the menu isn't massive but they have Gluten Free options in the pie or a steak. The staff were all amazing. They were helpful and friendly.
I’ve been eating here for nearly 5 years now and it’s one of my go-to restaurant whenever I’m in Worcester as they cater so well to gluten allergies. I love the variety and quality of the menu - again having an allergy is difficult as most places don’t have a wide selection but Burger Shop, I feel I have a better customer experience. I would definitely recommend :)
lovely food and great service! since i'm vegan and my sister is coeliac, places we both enjoy are few and far between but The Little Bento Box is a winner! 5/5
Fantastic coffee and cakes 4 vegan cakes to choose from and gluten free to choose also. The cakes were massive slices. Very friendly and helpful staff. Everywhere very clean and tidy. There's nearby parking and it's a short walk from Cathedral
DO NOT eat from here if you have an allergy or celiac. Ordered from here many times and have always been great, but tonight it has taken a 360 turn. We placed an order for collection, stated on the phone the whole order was to be completely gluten free, when we arrived home to serve up our order i immediately noticed the noodles were not gluten free even though a sticker for gluten free was places on the container. We phoned up and we were asked to take the whole order back and would be given a complete fresh one and they were apologetic. When my husband went and took the order back he was fuming as this could make me extremely poorly, which is understandable after a serious mistake, instead of taking accountability for their mistake they tried to make excuses and blame us for the mistake, first they said they were extremely busy and mistakes can happen (only 1 table was occupied in the restaurant) and second they said we should of stated what noodles we wanted for the chow mein on the phone, correct me if I’m wrong but if you are placing allergy stickers on food you SHOULD know what allergies are in that dish, plus we stated we wanted all dishes gluten free. Hugely disappointing, needless to say I did not eat any food that evening and most of it went to waste as the trust had gone. Being busy and blaming the customer for your mistake isn’t a good enough excuse. Needless to say I will not be giving you our custom again.
We went here for brunch but sadly there were no gluten free options.
All the dishes are pre prepared.
It took us 15 minutes to find something without gluten in it!
The waiters were very attentive and friendly. They were busy serving and trying to replenish breakfast items, which was too much for them to do at time.
The breakfast was very nice, although we actually preferred it when you could help yourself. The cooked breakfast arrived about 5 minutes after ordering it, and we hadn't had our cereal. Consequently, it was getting cold by the time we did eat it. I needed gluten-free bread, and that came with the cooked breakfast rather than later, to have with honey etc.
Lovely lunch with the family, fantastic vegan burgers that were incredibly tasty and gluten free options for our littlest one too.
Service was great too. Get yourself over there!
Nice atmosphere. Food was good. Lots of really good gluten free options. Nice background music. Unfortunately it was a cold day and the heating didn’t seem to be on. My daughter said she noticed the same issue the last time she went there.
Delicious food, served beautifully and quickly. The restaurant itself is charming with a 5 star rating by my son on the cleanliness of the men's restroom. The service was very good, with a special note that the gentleman who seemed to be the owner, is incredibly charming, friendly, and thoughtful.
I have to eat gluten-free due to allergy. This restaurant was extremely gluten-free friendly, with many menu items on the GF safe list from every category, including carrot cake (in my opinion - this is a miracle!).
Overall, extremely satisfied customers!
We were served by Gabroriela, who was excellent as always, very friendly and efficient.
The food was also up to its usual excellent standard. I am gluten free, and feel very comfortable eating at Ask, and that they understand my needs and take care of them very well.
EXCELLENT !!! great food lovely helpful waitress this was our first visit but it definitely won't be the last lots of gluten-free options which is great this is going to be our new go to place
Accommodating Gluten-Free
