Amatista Cookhouse

Sadly disappointed by this restaurant. We went out of our way to come here as I had heard it was very accommodating for gluten free individuals. Our server was terrible and not accommodating at all. He made us feel as though we weren’t wanted and he didn’t want to be there which I can understand having worked in food and bev but a good waiter never show that, especially at a restaurant at this price point. The gluten free empanadas were excellent but make sure to ask that it goes to the gluten free fryer. The mocktails were also very yummy as was the soup but don’t get the chicken wings. They are overpriced and mediocre in flavor. While food was decent with service this bad we won’t be back.

Review of Amatista Cookhouse at Lowes Sapphire Universal Resort: Our experience at Amatista Cookhouse at Lowes Sapphire Universal Resort was a mix of positives and negatives. Upon checking in, we were provided with an online menu that did not match the physical menu at the restaurant. This discrepancy extended to allergens, with dishes showing as gluten-free online but not matching the actual allergen information at the restaurant. It appears that the online menu has not been updated for some time. Another significant concern is that the restaurant exclusively uses soybean oil for cooking, which may pose challenges for individuals with allergies. It is advisable to inquire with the waiter about specific allergens before placing an order. Despite these issues, the limited food we tasted was good, and the standout feature of our experience was the exceptional service provided by Server Sosa. He went above and beyond to assist us during the allergen confusion, constantly communicating with the chef and ensuring our needs were met. Overall, while there were issues with menu discrepancies and allergens, the quality of service from Server Sosa made our dining experience at Amatista Cookhouse memorable.