BJ's Restaurant & Brewhouse

I am familiar with BJ's from having spent a year in El Paso. We loved that restaurant-- first went when I had a friend visiting who has celiac disease, and they had several gluten-free options (including a GF pizookie, which is TO DIE FOR). This was my first visit to the Charlottesville restaurant, with the same GF friend, and perhaps it was just the staff working there today, but they were not very knowledgeable about the GF options, and more importantly did not verify answers, even after it was made clear that my friend has a legit allergy, not just "sensitivity." So her fish tacos came out in regular flour tortillas, which my friend realized after a couple bites. Good things: the manager made it right and didn't charge for the entree, after we inquired and heavily suggested that move; they still have an outstanding beer selection; the rest of the food was good (gigantic ahi tuna salad pictured); and the pizookies are still OFF. THE. CHAIN.

This was our first visit to BJ's since they opened. We had a party of 7. Our server was Andre and he was so much fun. What a great guy! He had awesome recommendations and gave his opinion respectfully when we asked about an item on the menu. One of the members of our party has to be gluten free and they have several options available (including dessert!!) We did have a few issues with our food coming out incorrectly even though Andre confirmed our orders with us. Andre was very apologetic and worked hard to get everything fixed. I spoke with a manager and she was quick to jump into action to resolve the issues. My favorite part of the meal was our free pizookie. If you sign up for their rewards program, you can get a free pizookie and they have quite the variety. When you visit, ask for Andre!!!