Bewley's Grafton Street

Our visit to Bewleys earlier today is best forgotten. It was not the experience I was expecting. The service was less than average. My order was wrong and the food was only luke warm. When I queried the order, the waiter maintained that he'd told me something that he hadn't plus he assumed I was gluten intolerant because I asked for gf toast. Based on this assumption, he decided that I didn't need the boxty on my plate. He then proceeded to tell me that he'd told my friend that they had no boxty, only hash browns, which he also failed to mention when taking the order. To add insult to injury, I told him to bring me the hash browns. They never arrived by the time I'd finished eating. I don't expect any waiter to speak to me in the tone that this man did. I paid €16.95 for 2 poached eggs, a small portion of smashed avocado, 1 tomato, a tablespoon of beans and 2 small pieces of gf toast. If the hash browns had actually arrived, the toast would have been extra! Tea is also extra at a whopping €4.50. It's a tea bag in a small pot of water! A flat white cost €4.95; tasty but not worth that plus I waited an eternity for it to arrive, having had to ask for it a second time. I was then told by the waitress that it was on its way. I doubt it takes over 15 minutes to make a flat white. I will never eat here again. The prices are outrageous and the food wasn't anything special. The restaurant was very busy and all I could think of was, fools and their money, myself included.

Pablo was our server. Service was excellent. We were seated quickly by the window we wanted. Pablo helped us order the perfect afternoon refreshments - coffee, gluten free brownie, sticky bun. Thank you Pablo!

From the moment you enter, the service accompanies you to the table and is very attentive. We had a very good breakfast and were very comfortable. The gluten-free options are varied and very tasty. It's a shame that gluten-free bread is the typical loaf, instead there is a wide variety of gluten-free breads. For the price you pay, there could be a better gluten-free bread.