Big Belly Deli

Myself and 4 others were in town for a military event. All 4 were military men, and were quiet and respectful. We went in to Big Belly Deli after a long hike. Walking in, there was a man behind the deli area making the food and a young girl that I now know took the orders. We took the paper menus and started to look over the food. I was excited there were gluten free options. The man was yell talking to the girl about “big groups are stupid and can’t figure out how to order”. My friend walked up and asked the man politely, Is this where I order?” To which the man yelled, “NO YOU ORDER WHERE IT SAYS TO!” So my friend simply says, “okay” and walked to the girl to order. My husband murmured, “well isn’t this a welcome environment.” To which the man yelled again, “WHAT DID YOU SAY!?” I told the guys we needed to eat somewhere else so we folded back up the menus and left. I have NEVER experienced rudeness like that in my life and will NEVER be back.

When my wife and I entered the establishment we were looking for a menu by the sign that said “order here” when the individual behind the counter asked what we needed we asked for a menu. In a condescending tone and manner let us know they were right by the door. Which was beneath a “pick up” sign. Because of health reasons I asked for gluten free bread, the individual behind the counter just openly told me there was no such thing as gluten free with more of the condescending tone. After a brief exchange about that I know he can’t guarantee that it is gluten free in that particular environment. He continued to try and belittle me for being gluten free. Just wanted my sandwich and my wife’s sandwich made so that I could leave and go eat with my wife in peace. He then spent some time complaining about customers being the reason the catering Muttleys wasn’t going well. He was extremely rude to my wife and myself and to be quite honest, for a deli sandwich that cost 13 dollars without the gluten free up charge it was not a good sandwich, sub par at best. I do not recommend this establishment nor will I ever eat there again based on my experience on 7/27