Bite me Kupcakez cafe and bakery

The absolute gluten free Cafe and bakery.

The homemade cupcakes here are to die for! Moist and delicious! Not dry or crumby at all. Tough to find something made from scratch that is gluten-free or vegan these days. Also can’t beat the Mom-and-Pop type feel here! A+

We have been loyal customers of your bakery since 2019, frequently choosing your cupcakes for birthdays and special events. One of the things we’ve always appreciated is that your gluten-free cupcakes didn't taste gluten-free —something even our friends without dietary restrictions would regularly comment on. Unfortunately, over the past two years, we’ve noticed a significant decline in quality. Despite continuing to support your bakery for birthdays and other occasions, the cupcakes we’ve purchased have consistently been dry, crumbly, and lacking the freshness we once loved. A few months ago, I called to share my concern after receiving cupcakes that were especially dry and had an unusual, almost spoiled taste. Although the staff member I spoke with kindly offered a refund, I wasn’t seeking compensation—just hoping to bring attention to an issue we’ve noticed. Additionally, we’ve made several trips to the bakery during posted business hours only to find the store unexpectedly closed. On each of these occasions, there was no notice online or at the shop indicating the closure. This has been frustrating, especially when making a special trip or planning around a celebration. Today, we picked up cupcakes for a family member’s celebration, and sadly, they once again tasted as though they were several days old and had been left out for hours. As a long-time customer, I genuinely hope improvements are being considered—for the sake of your customers and the reputation of your bakery. We continue to value your commitment to accommodating food allergies, which is why we’ve remained loyal despite recent disappointments. However, it’s becoming harder to justify the cost when the quality no longer reflects what we’ve come to expect. I was hesitant to leave a public review, preferring instead to address concerns directly—but after seeing how feedback is sometimes received, I felt it necessary to share this in the hopes it will be taken constructively. We truly hope to see positive changes, and wish you continued success in serving the community!