Blaze Pizza

This is an excellent place to eat at if you have dietary restrictions. Lexi and Savannah went above and beyond in ensuring that my pizza wasn't cross-contaminated with gluten, and am grateful for such exemplary workers.

Workers are always very kind and helpful. Very aware of gluten allergies. Do wish the cross contamination with the toppings specifically for dairy were better (ex, cheese being in with other toppings, not good for a dairy allergy)

I just had an experience that left me surprised and embarrassed as someone with a gluten allergy. I opted to build my own pizza and, due to my dietary restrictions, was offered ingredients from the back to avoid cross-contamination. Lee, one of the employees, was absolutely wonderful—kind, patient, and understanding about my request. Unfortunately, the experience took an appalling turn when Daniel started working on my toppings. Daniel’s behavior was shocking and unprofessional. He cursed under his breath about having to grab items from the back, slammed cabinet doors, and made it clear through his body language—eye-rolling and side-eying—that he was frustrated with me. When adding spinach, he gave me a laughable six pieces and seemed so irritated. This behavior was witnessed by another employee, Santi, who uncomfortably laughed it off, trying to lighten the tension. I felt humiliated and reluctant to ask for my final topping, ultimately apologizing for my allergy—something I should never have had to do. Santi’s kindness and smile were appreciated, as was Lee’s initial help, but the entire situation was overshadowed by Daniel’s disgusting attitude. I understand that Blaze can get busy, and stress levels are high, but cursing at a customer and making them feel bad for having an allergy is unacceptable. I didn’t want to cause a scene by calling for a manager, but I plan to address this with one during my next visit. I love this blaze and the pizza. Food is great and I don’t ever have problems with taste. But I am just sad my little sister witnessed this and I had to go through that. Thank you to Lee and Santi for handling the situation with professionalism and kindness. As for Daniel, I hope the management addresses this behavior to ensure that no one else feels the way I did. Blaze Pizza should be a welcoming place for all customers, including those with dietary restrictions.