El Jardín de La Máquina

We went for dinner as a couple, and from the moment we sat down at the table, we let everyone know that one of the guests was celiac. The waiter reassured us that there would be no problem. However, from the start, the service was not up to par with expectations. As an appetizer, they brought us croquettes, clearly not suitable for celiacs. When we asked for a gluten-free alternative (like olives), the staff agreed, but that already set the tone for the evening: careless service with a serious food intolerance. We ordered three dishes: razor clams, bluefin tuna steak tartare, and sirloin steak. The razor clams were the only good thing about the dinner; they were fresh and well-prepared. The problem came with the steak tartare, which arrived surrounded by bread. When we asked if that bread contained gluten, the waitress replied that it did, and as a solution, she suggested simply "removing the pieces of bread," completely ignoring the risk of cross-contamination. We then ordered a new dish. Five minutes later, another steak tartare was brought to us, poorly assembled and with the bread on the side, giving us the impression that they had simply tampered with the same dish. When I questioned her, the waitress insisted it was a new one, and although we accepted her word, the suspicion was already present. Finally, the sirloin steak arrived completely cold. We sent it back to be reheated, but we should have asked for a new one. It was a mistake on our part not to do so, but after all that, we were no longer comfortable. At the end, the waiter asked us how our dinner had been. We told him the truth: it had been a bad experience. He apologized for what had happened and told us that the bread that came with the steak tartare was seaweed bread, supposedly gluten-free, which further highlighted the lack of information on the part of the waitress, as the waitress failed to point this out at the time and proposed a solution that was clearly unsuitable for someone with celiac disease. In short, I do not recommend this restaurant if you have any food intolerances, especially to gluten. The lack of staff training and the casual handling of the issue made for an uncomfortable dinner, far from the standard expected for the type of restaurant and the price we pay.

Chema is super nice and very attentive, very careful with my gluten allergy. We will repeat 100%.

Great service, very detailed and attentive to allergens (I have celiac disease). Chema, Javi and David treated us very kindly, attentive, we were with a pregnant woman and everything was very easy for her too and the food was very delicious, very good quality raw materials. We will return