Gowings

Thank you but no thank you. I found the service at the bar and dining room very poor. It’s very disappointing experience especially when I had regarded Gowings B&G and QT Sydney, as a trusted venue - being a regular hotel guest and regular events customer (had my daughter’s 21st party at StudioQ) Upon arrival, we alerted the MaîtreD that we will be at the bar prior to our 7.30 dinner reservation- asked them to alert us at 7.30. 7.30 came and gone, no one alerted us if our table was ready, we had to chase them. The bar experience was poor, with drinks ordered not served until we moved to the dining room. It was a very long wait. The booking was made with notes on gluten free and nut free requirements. Our server had to be alerted of the critical notes, once again indicating your process lacking in customer consideration which could have been very dangerous outcomes. Let it be noted that the mains were not served at the same time, leaving some dishes getting cold whilst we waited for others to be served. The pasta dishes were mediocre and tasteless. They were overpriced for the portion size and poorly executed. Once again disappointing kitchen service. When it came to settling the bill, the staff announced that the restaurant does not allow split bills. Firstly, this was not noted on our booking confirmation and your staff rudely insisted that it was. (No, it was not). For such a big group like ours with a $800 bill, it’s one mighty credit facility required just because your restaurant fails to provide a service for group bookings. It was also rudely explained that most “young” people nowadays just transfer funds to the payer - which we all took offence to. Overall, the experience was extremely disappointing leaving us feeling robbed and deceived. Such a bad experience is hard to forget and we will not be future patrons nor will we recommend the venue.

Once we found it, what an incredible evening. The decor is beautiful, the wine is lovely and the food spectacular. It’s also coeliac friendly. Apart from feeling rushed throughout, it was a wonderful night. It has a New York penthouse feel, looking over the cbd. One of the most beautiful restaurants in Sydney. I can’t wait to go again.