Great Wolf Lodge Water Park | Concord

Travel and having family members with true celiac disease issues do not mix well. But when we showed up with our questions at the Wood Fired Grill, we were greeted by Diamond at the bar who let us know that some items on the menu could be prepared safely for my husband and daughter. We made our reservation right then; We were there on Father’s Day, but we were also celebrating our daughter’s 13th birthday. Meagan in dining made sure everything was prepared separately from myself and my other daughter, as we have no food allergies. And when we told her the birthday girl has celiac’s disease, she let us know that their brownie dessert was made gluten free, as well. Meagan went out of her way the entire time to make them feel comfortable and confident dining here. We almost never get chances to eat as a family in restaurants together because there’s rarely any way things can be prepared separately for them. Meagan and Diamond never made us feel awkward and that meant the world to us, as well. Please forward our thanks to them and the entire dining team, whom were all pleasant that evening. It was so great to find knowledgeable staff who made it so I didn’t have worry at all that my wolf pack would feel ill after a meal.

Such a great time from the beginning to the end! The ENTIRE TEAM really GETS how to make the customer experience PERFECT! Joe who is leading the guest services check in process IS THE MAN! At the sit down Lodge wood fire grill restaurant Aurora was amazing and MAX the chef went above and beyond to help with gluten allergy.

This is a good place to take your kids, especially under 12. My teenagers thought it was fun, yet limited on things they can do. Very oriented to the younger kids. The laser tag was fun but wait line is very long. Food was good. Chef was able to accommodate my daughter with Celiac. Standard rooms. Overall, the bang wasn't quite worth the buck. Probably our only time visiting here.