To start, give "The Truth Behind Jo’s Modern Thai Reddit" a quick search.
Here's our experience:
Our waiter forgot to sub out the noodles in the Drunken Noodles for the gluten free option. My wife discussed this with him very clearly. This is a very routine beginning of the meal as my wife is deathly allergic to gluten. I think you can see where this is going... The noodles arrived, we ate them. They were fine. And then you remember they were $27. Ouch.
The waiter, who was hard to flag down to order, and then later to get the check, was oddly chatty with us as we were gathering our things. All of this made sense 15 minutes later when my wife starting to get very sick. We looked at the photos online and realized he forgot to sub the noodles.
We called when they re-opened and my wife was completely gaslit. "I need to talk to the waiter before I refund anything". "He says you never discussed your allergy". "I can only refund the noodles, not the Massaman Curry". "We can't refund the tip".
My wife was sick for two weeks. She threw up, she lay in bed for 24 hours. We 100% would have forgiven everything had they just owned up to the mistake!! Who cares about $70!! That wasn't even the point.
This place is silly. The vibes stink, the service is distant and and incompetent (your one job is to not poison the guests, right?). The prices are cuckoo. ($6 for a Topo Chico) The food in fine. We can do better.
As this poor country is getting kneecapped by psychopaths and grifters, you search out sane, empathetic communities who are trying to take care of each other.
Unfortunately, this place is extractive and predatory. AVOID.