Nero Belgian Waffle Bar

Nice, relaxed atmosphere. The person serving us was friendly. The food was absolutely delicious. It is not just all the creative topping combinations: the waffles are legitimately and by a significant margin the best waffles I have ever put in my mouth. I have two pieces of feedback, neither of which are enough to warrant a reduced star rating. First, the menu says that any waffle option can be made gluten free by using buckwheat waffles and then, the first waffle my wife ordered, she was told it could not be made gluten free because it is dipped in egg (like French toast). If there are waffle options that are not available gluten free then the menu should indicate that as otherwise it just leads to unnecessary disappointment. I would also recommend that the company reconsider the buckwheat waffles for people who have gluten allergies / sensitivities. I watched my wife eating it and it just crumbles. It has no substance at all. I have made much better gluten free waffles at home, so I know it is possible. I suggest trying a half rice flour / half tapioca flour mix.

I question the basis of the positive reviews. My bachelorette party experienced substandard service. Despite notifying the restaurant of my gluten sensitivity, I was not informed of their lack of gluten-free waffle batter until 30 minutes after our arrival. We endured a 30 minute wait to place our order, and the staff demonstrated a lack of attentiveness. My substitute meal, gooey poached eggs, and not even a full avocado was improperly presented on a friend's plate rather than my own. My subsequent expression of disappointment was ignored, as were my friends' concerns following my departure. Furthermore, the waitstaff was changed during payment without addressing the deficient service. I do not recommend this establishment.

What a great restaurant! Very cool atmosphere, incredibly friendly staff, and the food was fantastic! A short wait to get in (and I can see why), but using technology for the queue we didn’t have to stand immediately at the door to know when our table was available. Bonus: a gluten-friendly option for my wife at no additional cost (which is almost un-heard of)! Would give it 6/5 stars if I could, will definitely return!