I would like to point out that the order was placed at 8:14 pm, with delivery scheduled for 8:48 pm, arriving home at 10:10 pm :), but in any case, working in the restaurant business, I know that there can be problems with the riders, it's a shame that the products (especially gluten-free) arrived with open bags, avoiding any type of contamination, but above all cold and hard. You can tell that they weren't just made and delivered to the rider straight away, but they will have remained there waiting for the rider, thus losing quality.
every order I've placed with them has always arrived without the sauces listed on the menu. It's a shame because we wanted to inform the restaurant but they always had the line busy even after half an hour.