Reykjavik Fish Restaurant

My partner had the fish and chips, which he said was "okay." I have celiac disease and I don't eat seafood. I asked the young gentleman at the counter if the chicken could be made without bread crumbs and he said, "yes." So I ordered that. When he repeated the order back, I again specified "with no breadcrumbs." That's twice, for those keeping track at home. When the order arrived at my table, the chicken was very breaded. I gently explained to the waitress that I couldn't eat it and I explained what had happened with her colleague at the counter. I was in no way rude. She asked if I wanted to change my order to the only gluten free item on the menu, the arctic char filet. I declined, politely. The gentleman from the counter then came hot into the dining room to refund me cash and started yelling at me that he told me it had breadcrumbs and I should have told him I needed gluten free. I responded that the conversation we had was as I recounted above. He literally YELLED at me, totally creating a scene. I was diagnosed with celiac disease over a decade ago and I have traveled extensively in that time. I have NEVER had a problem before, and I've certainly never been yelled at by an employee in the dining room over a simple misunderstanding. I would suggest that this young man undergo further training before he is allowed to interact with customers. Or perhaps he needs to work on his communication skills.

The fish is excellent, the chips a little less, the fish soup is excellent, the filet cod is also excellent. enjoy your meal. Reasonable prices for Iceland. No gluten free.