Stacked Pancake & Breakfast House

Service has been great every time we’ve gone and my kids love the birthday cake pancakes. I’ve usually been very happy with the food and grateful for the many gluten free options but this time my food was actually cold—not even room temp/warm, but cold as I’d it has recently come out of a refrigerator. My daughter also had the top of the syrup container come off as she was pouring some on her pancake. The staff were very apologetic and assured her that it wasn’t her fault (apparently it’s not uncommon). It was a busy morning, so I didn’t say anything about the temp of my food. Most of the time I would give five stars and we will still go back—I’ll just assume that this was an off day. Service was still great and I’m sure if I had said something, they would have addressed the cold food issue but maybe we won’t go back on holidays in the future 😬😅

Julia was our server she was so friendly and knew facts about gluten free very helpful and attentive