We are gluten-free and dairy-free. If that's you, this may be a good option. Everything there is dairy-free, with some options also being gluten-free. Service is mid. If you call them, it often takes days for someone to answer or return a call. When you go in-person, the salesperson is knowledgeable but not necessarily warm. We've been several times for a sweet-giz. The brownies are moist and sweet (the one thats like a brownie sandwich with cream in the middle had more of a cake consistency and bot super moist like a brownie). The cookies that I've tried (oatmeal whoopie/cream pie and chocolate chip) were not very moist and only moderately sweet. I don't necessarily need a lot of sweetness, but my crew does, and they thought it was just ok. I recently ordered a birthday cake from them for my neice. After some back-and-forth and calling over 2 days, they accommodated our request to pick it up for hours earlier (they have a 72-hour pre-order rule, or something like that). Had someone answered our calls, it would've been easy to adjust the time, but i digress...
The cake was pretty, and the sweetness was on-point. However, it was a bit dry, though. I bake dairy-free and vegan desserts myself, so I know it can be tricky to get the moistness correct, so I'm hoping that they will tinker with their formula to make their items a bit more moist. We would come back bc dairy-free and gluten-free options are slim pickings (it's usually just one or the other), but I would just stick with the brownie.
I'm adding a photo of the cake, which was super cute. We purchased the toppers ourselves.