The Suburban Rooftop & Dining

From the moment we walked into Suburban Rooftop, we were treated like VIPs. The customer service was hands-down some of the best I’ve ever experienced at a restaurant. Every staff member we encountered—from the host to the servers—was warm, attentive, and genuinely welcoming. We arrived a little early for our reservation, but the hostess was incredibly accommodating and got us seated with a great view almost immediately. Our server came over right away, introduced herself with a smile, and took the time to walk us through the menu, offering thoughtful recommendations based on our preferences. She checked in often, but never in an intrusive way—just the perfect balance of attentiveness and giving us space to enjoy our evening. Even when the restaurant started getting busier, the quality of service never slipped. Our water glasses were always full, empty plates cleared promptly, and our food was brought out at just the right pace. The manager even stopped by our table to ask how everything was, which really showed that they care about their guests' experiences. One of the highlights was how accommodating the staff were to dietary needs—our friend has a gluten allergy, and the kitchen went above and beyond to customize a dish for her without hesitation. It’s clear that customer satisfaction is a priority at Suburban Rooftop. Not only is the food excellent and the ambiance stunning, but the people truly make it a five-star experience. In an industry where great service can be hard to come by, Suburban Rooftop sets the bar high. Whether you're celebrating a special occasion or just grabbing dinner with friends, this place is a must-visit. We’ll definitely be back soon!

When I questioned the 'gluten free' chips, I was assured that all products that go into the fryer are gluten free. Amazing to hear from a Coeliac. The gluten free crumbed chicken parma was delicious.

The food is fabulous here, I can eated gluten free with confidence as everyone is very informed and the majority of the menu is GF. I love going to get my parma fix, much better than making in the oven at home, and being able to have chips as well is just great. They also stock several alcohol free beers and make a couple of mocktails, (would be great if you could stock some of the Lyre's range though, it would expand the AF cocktail list and make it more grownup). The staff always appear happy and relaxed, nothing is too much trouble and have just the right balance of interested but professional. We call this our local.