White Spot Central City

Food and atmosphere were fine; standard for White Spot. Service was where they really fell off. I asked if I could order from the kids' menu as I'm a bariatric patient and can't eat full sized servings. The server didn't seem sure if he could do that (we got the sense he was new to working at this restaurant), so he got his manager. When I asked her if I could do this, explaining that other White Spots allowed me to do this without batting an eye, she came back with, "Which ones?" with very obvious (and very unnecessary) doubt in her voice. I quickly listed off the no fewer than four or five locations that have no issue with me doing this. She said that she'd let me do this, "just this once," and then left. I really don't appreciate this kind of "service". I'm basically explaining that I have a medical condition that prevents me from eating full sized servings and asked for very reasonable and simple accommodations to be made for me. If I were ordering this to go, there would be *zero* conversation about this. If I said I was allergic to hazelnuts and ordered a dessert with hazelnuts put on top of it, the kitchen would remove the hazelnuts without second thought. If I said I was Celiac, the kitchen would make sure there would be no cross contamination in preparing my food without second thought. This really isn't all that different so why do I get all this attitude? Add to that, they quite clearly wanted our table to leave after a point by the way they would very pointedly and repeatedly ask if there was anything else we needed or wanted. There were no parties waiting to be seated at the host station, there were no fewer than a half dozen available four tops in our section alone. So yeah, I definitely won't be making any active steps to return to this White Spot location. I'll continue to go to the other locations, like the North Road location in Burnaby, where they actually value my patronage.

My fiancé grabbed us brunch from here & it was so good. There were more gluten friendly options than I had anticipated. I had the BC Sunny Start sandwich, the gluten free bun they used was delicious which is usually the reason gluten free meals taste terrible. Would eat here again!